The Fish Society Reviews

4.7 Rating 20,112 Reviews
92 %
of reviewers recommend The Fish Society
4.7
Based on 20,112 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read The Fish Society Reviews
Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 8th July 2023
Stephen Squires
The Fish Society 5 star review on 21st January 2023
Marie Wilde
The Fish Society 5 star review on 26th December 2022
Nichola
The Fish Society 5 star review on 25th December 2022
John Hardingham
The Fish Society 5 star review on 25th October 2022
Karen Phillips
The Fish Society 5 star review on 23rd October 2022
Lucy Latham
The Fish Society 5 star review on 16th June 2022
Lesley
57
Anonymous
Anonymous  // 01/01/2019
I like your English crabs
Helpful Report
Posted 2 months ago
Very easy to order and delivered on time
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Posted 2 months ago
Prompt, good quality
Helpful Report
Posted 2 months ago
Excellent quality,the Ortiz bonito tuna belly ventresca it was delicious.
Helpful Report
Posted 2 months ago
Fish was as described, of good quality and delivered as specified.
Helpful Report
Posted 2 months ago
Arrived promptly and in good condition
Helpful Report
Posted 2 months ago
good quality and service
Helpful Report
Posted 2 months ago
Love fish and so many different fishes can be obtained from the fish society.
Helpful Report
Posted 2 months ago
Delivers on time
Helpful Report
Posted 2 months ago
It provided good fish promptly. It has not made me happy by bombarding me with demands for feedback. Repetition will mean the end of mu custom for good. Customers should not be expected to provide unpaid labour for companies -it is theft and the companies should be in jail for it.
Helpful Report
Posted 2 months ago
Products delivered in well packaged in cool box.
Helpful Report
Posted 2 months ago
Nice, but a bit pricey, I'm lucky to be able to buy locally straight off boats from local fish monger. This was a present which was lovely. Especially liked the smoked fish
Helpful Report
Posted 2 months ago
Arrived fresh and still frozen
Helpful Report
Posted 2 months ago
keep doing the same good quality fish at a reasonable price.
Helpful Report
Posted 2 months ago
Nice food, and good quality, but a little too expensive for my budget
Helpful Report
Posted 2 months ago
good products promptly dekivered
Helpful Report
Posted 2 months ago
I am usually very happy with my fish society deliveries, however my delivery last week was not delivered on the expected delivery date, by DHL. On the confirmation email it said that if it was not delivered on the designated day before 4:30 to contact you directly, I spoke to a lovely lady, I think her name was Lisa? She told me to call on the next day at 1:30 to confirm whether the delivery had arrived, and I expressed my concern that it might be defrosted …she advised me to call and speak to Cassandra. I did call, and I did speak to Cassandra, because the contents were quite defroster, in particular the Calamari, I felt she was quite condescending, and advised that the products would be fine if they were popped straight in the freezer, and was extremely reluctant to replace! We planned to eat them on Saturday, but as they had been so defrosted they were difficult to separate, very disappointing customer care, I felt. I have been buying from The Fish Society for a few years and have never encountered this before!
Helpful Report
Posted 2 months ago
I like that it is delivered to my door. The fish provided has a nice long eat by date and is always so fresh. They communicate quickly however are rather expensive.
Helpful Report
Posted 2 months ago
Always on time and food usually very good. Disappointed with last order of crab claws
Helpful Report
Posted 2 months ago
Prompt well packaged delivery
Helpful Report
Posted 2 months ago
The Fish Society is rated 4.7 based on 20,112 reviews