The Fireplace Studio Reviews

Name: The Fireplace Studio
Rating: 4.95

5.0 Rating 215 Reviews

98 %

of reviewers recommend The Fireplace Studio

Company Reviews

Metrics

Info

5.0

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0115 939 6169

Email:

info@the-fireplace-studio.co.uk

Location:

213 Derby Road, Bramcote, Nottinghamshire NG9 3JA, ,

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The Fireplace Studio 5 star review on 27th November 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service from choosing a gas fire and mantle to fitting would highly recommend a visit to the new bramcote showroom staffed by friendly and helpful people mr r driver april 2015”

Helpful Report

Posted 10 years ago

“excellent service from ordering to fitting,very helpful staff. engineers very professional,would highly recommend the fire place studio. thanks mick and gill mcgrath”

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Posted 10 years ago

“Excellent service and very friendly company, engineer was very efficient and no mess, had a slight problem but this is being rectified, the only downside was the cost of the survey and removal of back boilervery expensive, but would be pleased to reccomend this company as I couldn't fault their workmanship and aftercare. Mick and Olga Hempshall”

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Posted 10 years ago

“Showroom staff helpful, friendly and polite. First class service, and Installation Engineers professional, efficient and courteous. Happy to recommend to anyone. Mr & Mrs Clements”

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Posted 10 years ago

“I want to give a big Thankyou to graham and the team at The Fireplace Studio who came to fit my new has stove today. From the initial consultation they have been nothing but helpful and have given me some great advice and design ideas! The stove finishes my front room perfectly and the lads who fitted the stove were polite , conscientious and left no mess whatsoever! I would thoroughly recommend anyone considering to purchase a new fire or fireplace to speak to these guys, A1 service from start to finish!!”

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Posted 10 years ago

“.The Fireplace Studio at Bramcote was impressive - very stylish. .The staff were welcoming, friendly and helpful. Nothing was too much trouble. .The engineers arrived promptly. They were hard working, reliable and conscientious. They removed the existing fireplaces with great care so not to cause damage and made a first class job of fitting the new ones. .The electrician went the `extra mile` - no wires were visible in the room when the job was complete. .We were delighted with the experience from start to finish and are 100% happy with our beautiful new fireplaces and fires. .We highly recommend. Mr & Mrs Peel”

Helpful Report

Posted 10 years ago

“From initially visiting the showroom right through to the final fitting of the gas fire we have received first class service. The fitters and plasterer were efficient, punctual and friendly, Communication was excellent between all parties. We would not hesitate to recommend The Fireplace Studio to anyone wanting good reliable service. Kay and Roger Rock”

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Posted 10 years ago

“excellent customer service, beautiful fire and fireplace. competely satisfied with product and service. thank you.”

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Posted 10 years ago

“The work done for me, installing a new gas hob, and supplying and installing a gas fire, was all completed to my total satisfaction. The fitter who did the work completed all that he had to do with the minimum of fuss, and in the quickest possible time consistent with efficiency. He even went to the trouble of checking that all was well with my gas boiler after he had completed the installation work. I would have no hesitation in recommending your company to other potential customers. Tom Tanner”

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Posted 10 years ago

“The fantastic showroom and staff at Bramcote resulted in us buying a fire we had not seen elsewhere. The staff really care about what we were looking for not the sale itself. The service at the showroom and by the fitters was excellent, very professional and yet friendly. The result was a lovely fire we couldn't get elsewhere fitted when it suited us and it looks fantastic. Thank you I would definitely recommend This company to anyone.”

Helpful Report

Posted 10 years ago

“We visited the showroom and were immediately impressed by the range of fires available. The staff were fantastic, listened to what we were looking for and gave us a range of options including a range of fires we hadn't previously seen. We choose a fire, the fitter came and checked it would fit at a time to suit us. The fitting was also carried out at a time to suit us by an experienced and professional team. They protected our flooring and cleaned up after they finished. The lovely fire that we wanted and meets our needs from a great company that puts the customer needs at the heart of all they do.”

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Posted 10 years ago

“Excellent choice of hole in the wall fires. Lovely showroom.”

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Posted 10 years ago

“Impressive new showroom. Great selection of fires and fireplaces. Friendly staff. Well worth a visit.”

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Posted 10 years ago

“I was really looking forward to having my fire fitted as from the moment I first saw it in the showroom at Beeston I fell in love with it. I wasn't disappointed, first class service and a beautiful fire. A very satisfied customer. Trish Edwards, Milford. Derbyshire”

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Posted 10 years ago

“Excellent service from start to finish, Friendly, knowledgeable staff and a superb showroom in Bramcote.”

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Posted 10 years ago

“Had a fire fitted today, very happy with the service that we received from start to finish. Very professional company to deal with, would recommend then to anyone. Many thanks”

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Posted 10 years ago

“Just visited the new Fireplace Studio at Bramcote, I have to say it was amazing! The fireplaces where stunning and they had such a fabulous selection. The staff where very helpful and friendly. I would definitely recommend them to anyone looking for a spectacular fireplace to have in their home for years to come. :) !!”

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Posted 10 years ago

“Recently had a fire fitted and could not be more pleased! The fitter was very polite and friendly, did a fantastic job and cleaned up after himself- it was cleaner than before he arrived! Would definitely recommend gas world to family and friends, thanks again!”

Helpful Report

Posted 10 years ago

“Extremely helpful staff who seem more than happy to assist with a great depth of knowledge in their large variety of products. I felt that they wanted their customers to make an informed choice rather than a quick sale. The studio is very stylish and the décor is inviting. With a large array of fires and fireplaces and the added bonus of free parking.”

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Posted 10 years ago

“I called in at the Fireplace Studio the other day and noticed the improvements made outside the showroom. I was impressed by the display of fireplaces they have on show. If you are searching for a new fireplace, gas or electric fire I suggest you look no further than the Fireplace Studio. I understand that they have over 35 years of industry experience providing fires and fireplaces to a range of clients, from young professionals to stately home owners, and always deliver the same excellent level of customer service as standard.”

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Posted 10 years ago

The Fireplace Studio is rated 5.0 based on 215 reviews