Hello we are new to the area and I found the shop by a google search and the excellent reviews. Having had terrible problems with previous tradesmen over another fireplace in a different room, it has been lovely to use the Studio. From the first time we went and met Katie and then phone call to various people including Andy, to the assessment by John and then today John and his teams fitting I cannot fault the service and knowledge. The fireplace looks amazing and is the first finished thing in our renovation, very tidy as well in their clearing up and looking after my naughty dog when she escaped! Thank you all! would thoroughly recommend this firm.
Excellent service all the way through from choosing the fire and surround in the shop to fitting which was on the day arranged. Very pleased.
We visited the Bramote showroom which was beautifully presented. We chose our fire and fireplace,the guys who installed it were really friendly and professional -they did a excellent job and left everything clean and tidy.The whole thing looks wonderful - just what we wanted - and we would not hesitate in recommending the company. You will not be disappointed.
“I would recommend The Fireplace Studio. I found the staff knowledgable, with a wide range of products available. The fitters were excellent and in particular, respectful of my property. I was very pleased with all aspects of the customer service.”
“I called in at the Fireplace Studio the other day and noticed the improvements made outside the showroom. I was impressed by the display of fireplaces they have on show. If you are searching for a new fireplace, gas or electric fire I suggest you look no further than the Fireplace Studio. I understand that they have over 35 years of industry experience providing fires and fireplaces to a range of clients, from young professionals to stately home owners, and always deliver the same excellent level of customer service as standard.”