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The Fireplace Studio Reviews

5.0 Rating 205 Reviews

98 %

of reviewers recommend The Fireplace Studio

Company Reviews

5.0

Based on 205 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0115 939 6169

Email:

info@the-fireplace-studio.co.uk

Location:

213 Derby Road, Bramcote, Nottinghamshire NG9 3JA, ,

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The Fireplace Studio 5 star review on 27th November 2021

The Fireplace Studio 5 star review on 22nd January 2019

Mrs Caroline Edmunds

The Fireplace Studio 5 star review on 14th August 2018

The Fireplace Studio 5 star review on 27th May 2016

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called to ask for advice and the customer service was absolutely superb. Chris is clearly experienced and knowledgeable and even though I live out of his delivery area he provided excellent advice knowing I was buying a Flamerite electric fire without physically seeing it (due to showrooms being closed because of the national lockdown) . Thank you Chris for all your help. I really appreciate it. Ps. If anyone is looking for a Flamerite Gotham 900 ( out of stock practically everywhere!) Chris has one! You just need to live closer than me (London!) :)”

Posted 3 years ago

“Highly recommended - very pleased with product and great service from fitter, surveyor, office and showroom staff”

Posted 3 years ago

“A massive thank you to you all, from first visiting the showroom and the guys who came to fit today. John, Richard and Keegan were very professional, clean and tidy, special thanks to Keegan. The new fire looks fabulous and am very pleased, will definitely recommend to all family and friends. Thanks again.”

Posted 3 years ago

“From our first visit to the showroom to the fitting of the fire, excellent service, Dean fitted the fire he was very polite and tidy, explained all about the fire. Would recommend this company.”

Posted 7 years ago

“From our initial visit to the Nottingham Showroom to the actual Installation of our chosen Fire the Customer Service has been exceptional. Because we have no chimney and a restricted boundary with our neighbour we had to have a balanced flue fire and The Fire Studio helped us choose a Gazco Studio 1 with a Limestone surround which looks stunning in our room (it will be even better when all the renovations are complete! Thanks especially to Ashley who sorted everything and the installers who were very professional and considerate.”

Posted 7 years ago

“The service we received from the Fireplace Studio was outstanding from start to finish. Graham helped us choose the right gas stove for our needs and Dean and Adam came and did a superb installation for us and were brilliant. We are very happy with everything and couldn't ask for anything more. First class company to deal with. Many thanks Paul W”

Posted 8 months ago

“The Fireplace Studio Bramcote are a fantastic company from start to finish, great advice given on our media wall & the overall service was first class, the fitters were absolutely brilliant, no mess, very professional and helpful. It's a welcome to come across such a company that has high values for customers.”

Posted 1 year ago

“So pleased with our new fireplace. From the first visit to the showroom, to the final fit of the fire and fireplace, everything went very smoothly. The guys involved turned up bang on time each day, polite and courteous, and did a great job clearing up at the end of the day. Thanks once again.”

Posted 2 years ago

“Totally professional and friendly service from start to finish. New gas fire and surround fitted yesterday. The guys involved did a brilliant job and were great representatives of the company. A great showroom backed up by a ‘best practice’ fitting service. Quality job and our sincere thanks to everyone involved at Fireplace Studio. Warmer winters in the lounge from now on!”

The Fireplace Studio 5 star review on 27th November 2021

Posted 2 years ago

“We recently had a Gazco gas fire fitted. From our initial visits to the showroom Mandy and Graham were consistently informative, helpful and understanding of all our requirements. Richard performed a comprehensive survey assuring us all was well for the installation. Keegan made a superb job of fitting the fire, so respectful of our property - everything was cleaned and all in left in first class order. We are entirely pleased with all aspect of the ordering, survey and fitting process. Thank you everyone at The Fireplace Studio - Excellent work! Mr. & Mrs. Moore”

Posted 2 years ago

“The fireplace studio are brilliant. Very thorough and did a great job at removing a very dated fireplace in our house and repositioning and installing our new one. Great customer service as well. Thank you Keegan and Ashley.”

Posted 2 years ago

“Just had our new electric fire fitted and very pleased with the engineers ( Dean & Adam ) who made an excellent job of installation. Now got many hours of changing the effects to pass the lockdown nights!! Service, delivery and fitting could not be bettered.”

Posted 2 years ago

“The fireplace Studio were so helpful, extremely knowledgeable, and professional throughout I could not be happier with the service I received and the gas fire is wonderful! I would not have any hesitation in recommending them.”

Posted 2 years ago

“Fist time customer for The Fireplace Studio - just for a service on a 15 year old gas fire. Brilliant! Jonathan was very knowledgeable and the service was the best we had ever had. Will definitely use the company again and would have no doubts about eventually replacing our old fire with one from The Fireplace Studio. The price for the excellent work carried out was very reasonable”

Posted 3 years ago

“We used Fireplace Studio as this was very close to us. The initial chat and survey was very professional. We had a fire surround and health replaced by Keegan and the result, we could not be happier with. Keegan was friendly, informative and very professional. He did an excellent job and left the area very clean and tidy. Would definite recommend. Thank you”

Posted 3 years ago

“Hello we are new to the area and I found the shop by a google search and the excellent reviews. Having had terrible problems with previous tradesmen over another fireplace in a different room, it has been lovely to use the Studio. From the first time we went and met Katie and then phone call to various people including Andy, to the assessment by John and then today John and his teams fitting I cannot fault the service and knowledge. The fireplace looks amazing and is the first finished thing in our renovation, very tidy as well in their clearing up and looking after my naughty dog when she escaped! Thank you all! would thoroughly recommend this firm.”

The Fireplace Studio 5 star review on 22nd January 2019

Posted 5 years ago

“From my initial visit I was impressed with the superb showroom and range available. There was no hard sell only proper advice. I wanted a wow factor, Andy helped me by offering several different options. A site survey was arranged quickly and an installation date was set, Keagan and Adam arrived on time and did an excellent job, they were very tidy and explained how everything worked. How refreshing to find a knowledgeable company who aren't pushy and do an excellent job. I cannot rate The Fireplace Studio anything other than 5*. Thank you.”

Posted 7 years ago

“Very impressed with the level of service from all concerned. Everyone helpful and offering good advice. The fitting engineer Keegan, made an excellent job. We are very pleased with the result and would certainly recommend this company.”

Posted 7 years ago

“We visited the studio three or four times and each time the sevice and help was excellent. The fire has now been installed by two fitters who were very professional and clean in their work. All in all really satisfied and would definately recommend a visit to the showroom.”

Posted 7 years ago

“We visited the Bramote showroom which was beautifully presented. We chose our fire and fireplace,the guys who installed it were really friendly and professional -they did a excellent job and left everything clean and tidy.The whole thing looks wonderful - just what we wanted - and we would not hesitate in recommending the company. You will not be disappointed.”

The Fireplace Studio 5 star review on 27th May 2016

Posted 7 years ago

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The Fireplace Studio is rated 5.0 based on 205 reviews