Terralec Reviews

Name: Terralec
Address: Osprey House, Featherby Way, Rochford
Rating: 4.88

4.9 Rating 801 Reviews

98 %

of reviewers recommend Terralec

Company Reviews

Metrics

Info

4.9

Based on 801 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reliable and efficient services”

Helpful Report

Posted 1 week ago

“I had a good service in All and Delivery in the time I was needed. Keep it up your faithful help. Send me more updates.”

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Posted 3 months ago

“Checks out most types of leads. Worth having in your gig bag”

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Posted 4 months ago

“Delivery was on time and the product is good quality.”

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Posted 4 months ago

“Good Customer care service”

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Posted 6 months ago

“I ordered for the first time from Terralec and unfortunately, they wrongly sent my order to a completely different customer, and hadn't realized the mistake until I contacted them. They quickly fixed the error and sent out a second item which arrived quickly after dispatch. Item is great and i would have rated 5* had it not been for the initial mistake on the order.”

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Posted 7 months ago

“I found dealing with Terralac over the phone easy and efficient. It would have been nice to have been offered a small discount especially as I purchased two items or possibly free shipping. If they wanted to retain customers and fight off the competition from China it’s something worth considering.”

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Posted 9 months ago

“Great service, delivered product on time.”

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Posted 2 years ago

“Good all-round service”

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Posted 2 years ago

“What a lovely company. Customer service is great.”

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Posted 2 years ago

“Everything ordered came on time and customers service is spot on will definitely be recommending to friends and really appreciate the 15% off my next order”

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Posted 2 years ago

“Great communication. Fast shipment.”

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Posted 3 years ago

“Very efficient”

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Posted 3 years ago

“Good service but not to pleased paid extra for next day post it’s bank holiday but ordered Friday did not receive till Tuesday carrier works Saturday????”

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Posted 3 years ago

“Good customer care. Delivery came on time”

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Posted 3 years ago

“Nice fan. Easy to assemble.”

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Posted 3 years ago

“Exactly as described”

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Posted 3 years ago

“Did exactly what I required.”

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Posted 3 years ago

“Good quality products, reasonable priced and despatched quickly.”

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Posted 3 years ago

“I bought the bag to store/carry my telescope & tripod in. It would be even better if it had a shoulder strap but none the less it seems really good at present.”

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Posted 3 years ago

Terralec is rated 4.9 based on 801 reviews