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Terralec Reviews

4.9 Rating 868 Reviews
98 %
of reviewers recommend Terralec
4.9
Based on 868 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Terralec Reviews
Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good service quick delivery , only disappointment was the flight case I ordered is not lockable (missed that as not mentioned in the description) would be nice to have been given the option on ordering to have a lock fastener fitted
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Posted 1 hour ago
good service and fast delivery
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Posted 4 months ago
Very reliable and efficient services
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Posted 1 year ago
I had a good service in All and Delivery in the time I was needed. Keep it up your faithful help. Send me more updates.
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Posted 1 year ago
Checks out most types of leads. Worth having in your gig bag
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Posted 1 year ago
Delivery was on time and the product is good quality.
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Posted 1 year ago
Good Customer care service
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Posted 1 year ago
I ordered for the first time from Terralec and unfortunately, they wrongly sent my order to a completely different customer, and hadn't realized the mistake until I contacted them. They quickly fixed the error and sent out a second item which arrived quickly after dispatch. Item is great and i would have rated 5* had it not been for the initial mistake on the order.
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Posted 1 year ago
I found dealing with Terralac over the phone easy and efficient. It would have been nice to have been offered a small discount especially as I purchased two items or possibly free shipping. If they wanted to retain customers and fight off the competition from China it’s something worth considering.
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Posted 1 year ago
Great service, delivered product on time.
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Posted 3 years ago
Good all-round service
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Posted 3 years ago
What a lovely company. Customer service is great.
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Posted 3 years ago
Everything ordered came on time and customers service is spot on will definitely be recommending to friends and really appreciate the 15% off my next order
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Posted 3 years ago
Great communication. Fast shipment.
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Posted 4 years ago
Very efficient
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Posted 4 years ago
Good service but not to pleased paid extra for next day post it’s bank holiday but ordered Friday did not receive till Tuesday carrier works Saturday????
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Posted 4 years ago
Good customer care. Delivery came on time
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Posted 4 years ago
Nice fan. Easy to assemble.
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Posted 4 years ago
Exactly as described
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Posted 4 years ago
Did exactly what I required.
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Posted 4 years ago
Terralec is rated 4.9 based on 868 reviews