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Terralec Reviews

4.9 Rating 919 Reviews
98 %
of reviewers recommend Terralec
4.9
Based on 919 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Terralec Reviews
Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

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Anonymous
Anonymous  // 01/01/2019
Very happy with the service the engineer was helpful and accomodating recommened some solutions to maintaining stage lighting.
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Posted 3 days ago
Very happy with the service and the product. Years later and same great service.
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Posted 1 week ago
Quality product and excellent customer care.
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Posted 4 weeks ago
arrived in a couple of days, good and solid packaging, have yet to try it.
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Posted 4 weeks ago
The crew at Terralec are brilliant they will go out of there way and move mountains to try and ensure that you get what you want when you want it. They are number one in our book our go to supplier !
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Posted 1 month ago
Very easy to order stuff direct and received 2 days later.
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Posted 1 month ago
Extremely helpful in assisting me with my purchase over several emails to ensure that the advice I was given matched my requirements. Very good pricing and speedy delivery. I would not hesitate to use this Company again.
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Posted 1 month ago
Good selection of decent products at sensible prices, and you can actually talk to them on the phone - and they're friendly and helpful when you do!
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Posted 2 months ago
Great service
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Posted 2 months ago
Dan was fantastic at helping - above & beyond
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Posted 2 months ago
Excellent Phone call and sorted ✔️
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Posted 3 months ago
From placing my order to receiving my parcel the service was excellent.
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Posted 3 months ago
Terralec are brilliant there sales team will always help so that they can deliver the goods you need. Every one in the sales team do a fantastic job. Terralec are now my go to solution for jighting stands, flight caases and cable reels. They do package dels on some of their equipment that makes there already competative prices even better!
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Posted 3 months ago
Service I received was second to none great company to deal with sorted out my problem with no hassle thankyou
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Posted 4 months ago
Have dealt with Terralec before, so I knew what to expect. Good choice of gear, competitive pricing and super delivery. Kept informed about the lead time which was acceptable to me.
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Posted 4 months ago
Great customer service, we had an issue with a mixer we bought and they replaced it straightaway.
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Posted 8 months ago
I purchased a case for a new keyboard I recently bought, after an initial issue with the first case, the staff were brilliant and sorted things as soon as I notified the. Excellent service Would I use again? Definitely!
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Posted 9 months ago
After a few delivery issues the customer service was excellent. Our product arrived within 24 hrs so the problem was sorted with great efficiency. We felt as though our issues were a priority to the person dealing with the problem. Thank you Christina⭐️⭐️⭐️⭐️⭐️
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Posted 9 months ago
Hello Thsnk you for your email. The customer service chap was great. My only worry is with the Baritone Uke bag I bought from you is that the piping seemed to point out the way pressure on the zip which kept bursting, the replacement has a similar thing but less obvious. Therefore I'm hoping that the zip will remain securely shut and not gape open in places like it's predecessor, as I nearly broke my instrument using it! I will send over the photos of the new bag with the similar fault to the customer service department.
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Posted 9 months ago
I needed to build a rack for my wireless microphone setup for some upcoming work. Terralec have been a great company to deal with, very helpful, 95% of items in stock and a bonus is that they are local, so that I can collect quickly. Staff were very friendly and helpful, too. Highly recommended and will 100% use again!
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Posted 9 months ago
Terralec is rated 4.9 based on 919 reviews