Terralec Reviews

Name: Terralec
Address: Osprey House, Featherby Way, Rochford
Rating: 4.89

4.9 Rating 905 Reviews

98 %

of reviewers recommend Terralec

Company Reviews

Metrics

Info

4.9

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have dealt with Terralec before, so I knew what to expect. Good choice of gear, competitive pricing and super delivery. Kept informed about the lead time which was acceptable to me.”

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Posted 2 hours ago

“Great customer service, we had an issue with a mixer we bought and they replaced it straightaway.”

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Posted 4 months ago

“I purchased a case for a new keyboard I recently bought, after an initial issue with the first case, the staff were brilliant and sorted things as soon as I notified the. Excellent service Would I use again? Definitely!”

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Posted 4 months ago

“After a few delivery issues the customer service was excellent. Our product arrived within 24 hrs so the problem was sorted with great efficiency. We felt as though our issues were a priority to the person dealing with the problem. Thank you Christina⭐️⭐️⭐️⭐️⭐️”

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Posted 4 months ago

“Hello Thsnk you for your email. The customer service chap was great. My only worry is with the Baritone Uke bag I bought from you is that the piping seemed to point out the way pressure on the zip which kept bursting, the replacement has a similar thing but less obvious. Therefore I'm hoping that the zip will remain securely shut and not gape open in places like it's predecessor, as I nearly broke my instrument using it! I will send over the photos of the new bag with the similar fault to the customer service department.”

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Posted 4 months ago

“I needed to build a rack for my wireless microphone setup for some upcoming work. Terralec have been a great company to deal with, very helpful, 95% of items in stock and a bonus is that they are local, so that I can collect quickly. Staff were very friendly and helpful, too. Highly recommended and will 100% use again!”

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Posted 4 months ago

“Very helpful staff. quick delivery”

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Posted 4 months ago

“Very happy with the service the recommendation provided.”

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Posted 4 months ago

“Order Friday, delived Saturday as Dan said, well done everyone”

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Posted 5 months ago

“Excellent, efficient and prompt service and advice. I don't know much about sound systems, I'm the secretary of Furness Youth Theatre, which is a bunch of kids who perform main productions in Ulverston Coro (where they have professional light and sound support), but they also do smaller experimental, impro, fun and anarchic shows in village halls, which have strange acoustics. The opportunity of funding came up, so I put a hasty shopping list together for a portable system that we could take around the halls, which come in all shapes and sizes, and we got approval. I asked Daniel to check that all the stuff on the list was compatible, which he confirmed, and he also offered advice on how reduce the cost of cabling. I've set it up on the dining room table to confirm it works from mikes to speakers. So it's now ready to go into the real world of 30 kids in Pennington Memorial Hall.”

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Posted 5 months ago

“Great service, fast delivery especially after DHL ran over the first delivery with a forklift, Daniel sent a replacement out straight away, so we could for fill our client’s needs on time. Would definitely recommend.”

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Posted 5 months ago

“Great service one item was missing I gave them a call . They sent the missing part Great service 👍”

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Posted 5 months ago

“Excellent service, even when the delivery went wrong they went above and beyond to assist, and ensured the goods got to me”

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Posted 5 months ago

“Arrived on time, good value for money, good service”

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Posted 5 months ago

“I needed a replacement Cobra gig bag for my leads etc. It was to replace one I bought from Terrance 6 or 7 years ago which was worn out. I took the old one to their warehouse reception and young lady away to make sure I got the same size. The price was great and she suggested she kept the old back to put in rubbish to save me having to. Great service.”

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Posted 6 months ago

“Very prompt delivery, customer service was very helpfull, overall really happy with everything, will certainly look at using Terralec again for any other purchases.”

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Posted 6 months ago

“Very good & fast service”

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Posted 6 months ago

“Excellent customer service. All orders have been to the highest quality. As described, easy to order, well packaged excellent delivery communication. My first choice for these type of products. Many thanks.”

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Posted 6 months ago

“Bag I bought for lights was not the one I expected to be recommended but it does the job”

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Posted 6 months ago

“Very helpful staff & the audio/DMX leads I bought apprear to be of very good quality.”

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Posted 6 months ago

Terralec is rated 4.9 based on 905 reviews