Terralec Reviews

4.9 Rating 801 Reviews
98 %
of reviewers recommend Terralec
4.9
Based on 801 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Terralec Reviews
Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

Write Your review

Tell us how Terralec made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Brilliant service and friendly thank you
Helpful Report
Posted 10 months ago
Excellent delivery times, the product was as described with very helpful customer service.
Helpful Report
Posted 10 months ago
My parcel arrived on time as described a great service would use again
Helpful Report
Posted 10 months ago
Got here on time, plus good help on the phone,
Helpful Report
Posted 10 months ago
A very friendly, reliable and competitive supplier
Helpful Report
Posted 10 months ago
First item delivered had an issue with it. A quick phone call later and they were very responsive in dealing with it, sending out a replacement and picking up the first item for return. Overall very positive experience, and the rack case is awesome!
Helpful Report
Posted 10 months ago
Excellent service, everything arrived on time, products are fantastic
Helpful Report
Posted 11 months ago
item not in stock but team contacted me and arranged a replacement alternative.
Helpful Report
Posted 11 months ago
I found the service given was very professional and the delivery only took a couple of days.
Helpful Report
Posted 11 months ago
Top quality product. Fast delivery, great customer service.
Helpful Report
Posted 11 months ago
Prompt and efficient service - item bought was as expected and arrived a few days earlier than estimated- would definitely recommend this company
Helpful Report
Posted 11 months ago
Very helpful and friendly after slight hiccup on Royal Mail department.
Helpful Report
Posted 11 months ago
V Good SERVICE
Helpful Report
Posted 11 months ago
Terralec always provide excellent advice, guidance and support.
Helpful Report
Posted 11 months ago
Great service!
Helpful Report
Posted 11 months ago
Excellent. Would recommended,
Helpful Report
Posted 11 months ago
Extremely helpful as usual! They are ordering me floodlight bulbs not held in stock and will email once they have arrived. We have always found the company to be ready to offer advice and assistance .Thankyou!!
Helpful Report
Posted 11 months ago
Always great service And great products
Helpful Report
Posted 1 year ago
Great contact, great product, quick delivery
Helpful Report
Posted 1 year ago
Produced wrong. Didn’t follow instructions re the side the Velcro should have been applied. Also decided to put a join in the fabric without letting me know and again it was on the wrong. Looks really poor and a very disappointed customer.
Helpful Report
Posted 1 year ago
Terralec is rated 4.9 based on 801 reviews