TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,201 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy response to my order”

Helpful Report

Hi there, Thank you for the positive review. So great hear that you enjoyed our speedy responses! Have a lovely day.

“I ws trying to find a keyboard for my daughter's computer - she has only a little sight. They were extremely helpful and understanding and took the time to not only discuss options etc but to advise on other technical help for her. The delivery was fast and the item was securely packed. When the keyboard arrived we were delighted - it was perfect for her. TechSilver will be my choice for any further technical help and support. Highly reommend.”

Helpful Report

Hi Shirley, Thank you so much for the positive review, we really do appreciate the kind words. Great to hear the keyboard is very helpful for your daughter :) Here at TechSilver we're happy to offer advice so if you need any assistance or more advice please don't hesitate to contact us. Have a lovely day.

“Pressed the wrong button and double ordered. Emailed them and rectified within minutes. Goods arrived as promised and they work. Very impressed”

Helpful Report

Hi John, Yes, we noticed the same order had gone through twice so it seemed like a mistake! we aim to resolve order issues like this as soon as possible so it is convenient and stress free. Great to hear you are impressed with us here at TechSilver :) Have a lovey day.

“Hi once again excellent service from Giles at tech silver great chap great firm will continue to use them Ken Wilson”

Helpful Report

Hi Ken, Thank you for the great review again! Still great to hear you had a great experience with us and we're so glad you shopped with us again :) Have a lovely day.

“Helpful very knowledge great after sales help nothing was too much trouble for them very easy to contact nearly always instance”

Helpful Report

Hi Jackie, Thank you for the positive review! So great to hear that your experience with us here at TechSilver was excellent and helpful for you. Don't hesitate to contact us anytime if you have any questions. Have a lovely day.

“Exceptionally high standards of customer service and product reliability. I purchased two units which were received the next day, I discovered however that I had ordered the wrong ones ( completely my fault), Not a problem, a quick telephone call, the wrong ones were returned and my refund processed immediately they were received. In the transition time (24hrs) I discussed my requirements with a very helpful member of the Tech Silver team who processed two units that I actually meant to order and these were received next day. They units works extremely well (currently piloting their use before installing one with the wandering relative)! In this day and age it is refreshing to deal with a company that delivers what it promises and more besides and I cannot recommend them or the products highly enough.”

Helpful Report

Hi Rod, Thank you so much for the detailed review, we really appreciate the time you took out of your day to write this! We aim to make your experience at TechSilver as easy,helpful and efficient as possible so reading your review and experience with us, it genuinely makes all of us smile. We hope the trackers suits your wandering relative well, as they're excellent trackers. Thank you again for the kind words. Have a lovely day.

“Service and advice was as good as it gets.”

Helpful Report

Hi Reg, Thank you for the positive review! Great to hear you enjoyed our service and advice. Have a lovely day.

“Sent an email to them had a response strait away brilliant service will be using them again soon”

Helpful Report

Hi Ken, Thank you for the positive review. Great to hear you had an excellent experience with us at TechSilver. Have a lovely day.

“Prompt delivery, very well and robustly packaged. Very impressed!”

Helpful Report

Hello, Thank you for the great review. So glad to hear you had a great experience with us here at TechSilver! Have a lovely new year :)

“Good solid product with easy to understand, comprehensive instructions at a reasonable price”

Helpful Report

Hello, Glad to here that you had a great experience with us. We make in depth product guides to make it as easy as possible for you to get setup with no hassle. Have a lovely day.

“Supplied exactly what was advertised, within the 1-2 day delivery period requested - which considering it was nearly Christmas, was somewhat unexpected. No hesitation in using them again as the occasion demands.”

Helpful Report

Hi Peter, Thank you for the great review! So glad to hear that you've had great experience with us here at TechSilver. We always aim to give the best service possible. Have a lovely day.

“Miles from Tech Silver did a splendid job and with all his motivation was able to get my delivery the next day”

Helpful Report

Hi Paresh, Thank you for the positive review! Great to hear you had a great experience with Miles and TechSilver. Have a lovely day.

“Fast and friendly service. Hassle free. Thank you”

Helpful Report

Hi Sara, Thanks for the positive review! Customer service is our number one priority so we're glad to hear that you had a great experience with us :) Have a lovely evening.

“Very efficient service, and very nice and friendly gentleman, who helped us with our product.”

Helpful Report

Hi Phillip, Thank you for the positive review and kind words. Great to hear you had a great experience with us here at TechSilver. Have a lovely evening.

“Miles, Aaron & Techsilver staff From the Hive in Nottingham to Camp IV in Deadwood, 4,916 miles the New ALBA Mac Pro has found a most welcome home at Mrs. B's computer station. We both are so very very happy with the decision to wait for this wonderful addition to our family. The entire staff at TechSilver went far and beyond including calling us and giving us support and help. Our Holiday Best to every one in the 'Hive' In case the photo's did not upload http://members.pioneer.net/%7Escooter/Ann'sStation.jpg http://members.pioneer.net/%7Escooter/Ann'sALBAMacPro.jpg The Benscoter's Deadwood, Oregon”

TechSilver 5 star review on 15th December 2018

Helpful Report

Hi Leslie, We're so glad to hear that you're loving your new keyboard. It's a fantastic keyboard to help make typing easier :) Thank you so much for the kind words and photos, it means to much to us here at TechSilver Have a lovely day!

“Very Quick delivery of the correct item. Good choice of items for sale. We were very pleased with the Doro Phone Case when it arrived.”

Helpful Report

Hi Raymond, Thank you for the positive review! Great to hear you had a great experience with us as we pride ourselves on our customer service. Have a lovely weekend.

“AA advice to have an in-car phone charger in case marooned during winter motoring. Tech Silver website easy to navigate and made good value purchase, delivered in 2 days. Service rated highly thanks.”

Helpful Report

Hi David, Great to hear that you're loving your new car charger! Also glad to hear that you enjoyed your experience with us :) Thanks for the great review and have a lovely day.

“Promt and efficient service. Miles phoned to sort out confusion of where replacement charger was to be sent. It arrived safely and is being put to good use! Thank you!”

Helpful Report

Hi Marilyn, Thank you for the great review, we're glad to hear you've had an excellent experience with us! We're happy to help anytime. Have a wonderful day.

“Excellent service, quality item highly recommend”

Helpful Report

Hi Ian, Thanks for the great review! We're glad to hear you've had an excellent experience with us. Have a lovely day.

“We purchased the advanced GPS watch for my Mum who has been diagnosed with a complex and scary condition. Overnight she suddenly became very unwell and will now wander off. We had a tracker watch for her however the battery was shocking and to be quite honest could not keep up with the tech. I also found it complicated. Mum does not have dementia but this was the market it was aimed at. I decided to try a new watch and landed on the TechSilver website. I was initially quite nervous about the purchase as I had not had dealings with the company before and so I made some enquiries with them. Aaron got back to me really quickly answering all of my questions fully. I left it a few weeks and I was not then hammered with cold calls and emails to push for a sale which was really nice. I felt reassured enough to make the purchase after my contact with Aaron and watching the online video hosted by Miles. I was kept up to date regarding delivery and I found the videos I was sent far more welcoming than a list of complicated instructions to set the watch up. TechSilver even sort some of the settings for you when they dispatch the watch. We have had some minor issues with the watch and as such I contacted Aaron again and again I have had an outstanding response. It turned out to be user error and there is nothing wrong with the watch at all! I have asked lots of technical questions over the last couple of days which I'm sure must be frustrating at times however I have never had anything but a positive, informative and supportive response which is fabulous as we have found ourselves dealing with unexpected and heart-breaking stress and this has made getting this element of the issue sorted a total pleasure. I am really pleased with the product and can quite honestly say I am sleeping much better at night knowing this tech is in place. I will certainly 100% recommend Tech Silver and the watch. Thank you TechSilver”

Helpful Report

Hi Kerry, Thank you so much for the kind words, it means so much to us and genuinely has put a smile on our faces! The Dementia Tracking GPS Watch is a wonderful gadget that can help with situations like you and your mum’s. It gives peace of mind and as you’ve said, helps you rest better at night. At TechSilver, our number one priority is customer service as we want you to get the best experience possible and have the knowledge of knowing that we’re here to help and answer and questions that you may have. This is why we create in depth and easy to follow guides We’re always happy to help you so don’t hesitate to get back in contact with us. Have a lovely weekend and enjoy the holidays

TechSilver is rated 4.8 based on 1,201 reviews