K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,515 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 25th October 2026

347

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced. Fast delivery. Excellently packaged......also.... I have now had the Edifier M60 speakers long enoungh to give a considered opinion......what a product! once you have adjusted to the tones they are so impressive, you will not be disappointed.”

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Posted 8 months ago

“Despite the website giving assurances that all "open-box" items were fully checked before being despatched, I was very disappointed to find that my turntable was received in a box that had obviously not been checked. Th content was in some disarray with loose packaging, missing allen key and damaged stylus. I complained about this and found Craig very knowledgeable and helpful. The damaged stylus replaced with a superior model and all was well. However, this should never have happened in the first place as it it causes customers and staff unecessary inconvenience and annoyance. It is unlikely that I would buy anything that was open-box again from K&B. The action taken by the company to rectify the situation is however commendable and a welcome change from the way in which other companies deal with complaints.”

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Posted 8 months ago

“The order process, communication and despatch of my order was fantastic and above my expectations. One of two packages were delivered by DPD as promised but the second package (Turntable) did not arrive at all due to a problem at their sortation facility apparently. I received no further communication from DPD but having contacted yourselves one was re ordered and I received it 24 hours later. Overall great serice from yourselves only let down by your courier!”

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Posted 8 months ago

“Website was easy to navigate and place an order”

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Posted 8 months ago

“Excellent web page and I really like the videos telling you about the products. Very easy and quick ordering. Expecting my speakers to be delivered in 2-3 days, as it was free delivery, but they arived next day. Highly reccomended.”

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Posted 8 months ago

“The quality of sound is outstanding”

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Posted 8 months ago

“Super quick delivery, and we are very happy with the speakers! Thank you.”

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Posted 8 months ago

“Excellent five star service. Thank you.”

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Posted 8 months ago

“Can’t fault K&B Audio for quality, delivery & excellent packaging only just found this company by looking for ceiling speakers for a client after looking through there vast selection of products we decided to go for ceiling with wall mount control panel which look fab !! when reading the easy to follow instructions there was an option to link to the tv so I’ve just ordered the additional items for this to complete the system, I will definitely be recommending this company and using them for my future clients I’m well impressed thank you 🙏”

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Posted 8 months ago

“Second purchase we've made from this company and as an online retailer it's excellent. We always research customer reviews and buying from K&B is a safe choice. Excellent products with clear knowledge, easy to order, great communication throughout the end to end sale process. Speedy dispatch and follow up. If there was one gripe I'd suggest they look closely at their preferred courier. You'd think Fed Ex, given its world profile would be A+ - not so, they clearly couldn't be bothered to deliver it on the due date, despite having it for 36 hours, and if you are waiting in to ensure receipt it's annoying. This is not K&B's fault but reflects on the overall experience. I'd recommend anyone to buy from this company, they are excellent. If products are time sensitive then give some leeway if Fed Ex is involved. Love the product we bought - just as described. Definitely 5/5.”

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Posted 8 months ago

“Excellent service and Craig was really helpful with the product and delivery, I will definitely use K&B audio again and recommend them to friends and family.”

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Posted 8 months ago

“Was in the market for a new deck and speakers when I found these guys on the net . Website was clear and easy to use . Great reviews of the systems . The deck i wanted was part of the bundle so win win . Easy to order , Delivery was quick and packed very well . 👌”

K&B Audio 5 star review on 7th February 2026

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Posted 8 months ago

“QED79 cable. Good value and arrived on time well packed. I would use this company again”

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Posted 8 months ago

“Popped into the K&B shop and was very impressed with the home audio equipment. Jack was very helpful and certainly knew his stuff and we now have a great set up at home. Thank you very much.”

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Posted 8 months ago

“2nd review as I have just made another purchase. I will happily review and recommend K&B audio all day and every day. The service is brilliant and the delivery is quick and reliable. Their chat online is informative and accurate and without bias. I have saved their phone number and website as I will definitely be using K&B for all of my audio needs”

K&B Audio 5 star review on 2nd February 2026

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Posted 8 months ago

“Purchased PURE hi fi system , good price , quick delivery and really impressed with it , needed slight assistance setting up so contacted K&B , really helpful and got sorted.”

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Posted 8 months ago

“Excellent service. Fast delivery. Well packaged”

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Posted 8 months ago

“This is the first time dealing with K&B and they weee outstanding. I ordered the wrong speakers to go with my record player and they helped out immediately recommending the correct speakers and sorting my return out with no hassle. I would highly recommend these guys.”

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Posted 8 months ago

“The website and service reflect the professionalism of this company. Highly recommendable!”

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Posted 8 months ago

“Second system add on from K&B. Great company, great product knowledge, support and the systems are top quality.”

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Posted 8 months ago

K&B Audio is rated 4.9 based on 3,515 reviews