K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 3,107 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 7th December 2025

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift and efficient service”

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Posted 1 year ago

“Excellent service. After having a small problem with the colour of an item, the customer service team were exceptionally helpful and resolved the issue immediately, a replacement arrived the next day. Couldn't of been better!”

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Posted 1 year ago

“Site was easy to navigate, delivery was prompt and straight forward, and there's a good range of products :)”

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Posted 1 year ago

“Very pleased with how quick it came but it's a christmas present so not sure about outcome yet no pics yet”

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Posted 1 year ago

“Excellent service - great website and turntable was delivered next day in the middle of the christmas rush. Great communication all the way through - thank you! And product was £30 cheaper than on HMV. Thank you”

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Posted 1 year ago

“Was uncertain of how to proceed with a turntable/speaker combo, due to a bad expereience with another company... Called K&B and spoke to a very infomrative person in customer support. Got some exceptional advice and helped me to my decision, with no favouritism towards more expensive products... I can't comment yet on the product, due to it being an Xmas present, but from a service point of view. I cannot speak highly enough...”

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Posted 1 year ago

“First of all I would like to say I took the advice given by K&B and I am very pleased I did as the sound is just what I was looking for The set up was simplicity itself and all the products look stylish with clean lines I received my turntable and speakers in three days after order and they came so well packed I knew before setting them up that there was not going to be any problems with damage I will definitely use K&B for my future audio purchases Wayne Musella”

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Posted 1 year ago

“Super easy service, quick delivery.”

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Posted 1 year ago

“I Phoned Jack several times to help me set up my headphones and he was so helpful and patient I can't thank him enough.”

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Posted 1 year ago

“Ordering process was very easy. Product was delivered quickly and price was competitive. I would definitely recommend this company. The box had a very small area of damage. Product not yet unpacked as it is a gift. Further review to follow.”

K&B Audio 5 star review on 17th December 2024

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Posted 1 year ago

“This is a present for my husband, I did not open the box, we will see on Christmas, but delivery was fast and quick.”

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Posted 1 year ago

“K&B have been excellent. Product review was really helpful, the websit ewas easy and delivery on time and quick. Perfect”

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Posted 1 year ago

“Not great quality and the velvet head of the brush fell off even before I got to use it.”

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Posted 1 year ago

“"Great service and price" I didn't really know what I wanted, first I spoke to the sales office who then put me through to the technical department, who talked me through the best and most cost effective options. They send an email with everything I needed in the backet, all I had to do was pay. This was 4pm and the speaker arrived the next morning.”

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Posted 1 year ago

“Easy to order arrived next day, packaged well.”

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Posted 1 year ago

“This review is to update my last one, as my first review was more to do with google maps not been updated. This time round I will say that the service I received was excellent from Hannah on the phone, to my visit to pick up my new QED speaker cables from Craig, top marks to you both. I have already passed on your website to other people that I know who have vinyl.”

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Posted 1 year ago

“Super fast delivery asked for some advice and got answered back very quickly can’t wait to see my husbands face when he opens it something amazing to play his records on”

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Posted 1 year ago

“Great website with lots of information about the products for sale. Would recommend.”

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Posted 1 year ago

“I'm extremely happy with my pair of Pro-Ject Speaker Box 3E Carbon purchased from K&B. Firstly, the shopping experience was great — very simple and easy, which gave me confidence in making an expensive purchase and means I will certainly return in the future. Communication was clear during the entire process, delivery was quick and on time, and the item arrived well packaged. As for the speakers themselves — an absolutely stunning pair of compact bookshelf speakers that are incredible in a near-field setup for my desktop computer. Fantastic range, very neutral, and a good amount of bass for such a small set of monitors. These speakers have improved my audio experience far beyond what I expected when listening to music and playing games. They also remain remarkably detailed even at very low volume, meaning I can enjoy them throughout the day and night. Highly recommended and a very fair price from K&B with a nice discount during Black Friday. Thanks!”

K&B Audio 5 star review on 12th December 2024

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Posted 1 year ago

“We ordered a record player as a Christmas gift for our daughter. It was very easy to order and was delivered very quickly. We were given an hour slot for delivery which was very helpful as I was able to message my daughter when it was arriving. The record player itself was of great quality and made a perfect Christmas present.”

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Posted 1 year ago

K&B Audio is rated 4.9 based on 3,107 reviews