K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,515 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 13th September 2026

346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely Company from placing my order online .Speaking to Jack. And Super Fast Delivery who could what for anything more! Only place another order Regards Camillo”

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Posted 10 months ago

“Very easy to order. Delivered 2 days later and very happy with my purchase. Thankyou”

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Posted 10 months ago

“Bought as a Xmas present so actual product untested as yet. However process was trouble free product well packaged in a timely manner”

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Posted 10 months ago

“Goods delivered promptly. Instructions unhelpful and misleading. Contact with supplier by e-mail only despite several requests to phone me to talk me through the set up process, supplier said they phoned twice but no call ever received. It was by pure chance and in desperation after one and a half days of trying that I hit on how to alter from blue to green. When one orders a basic record player, why is it set up in such complex format including bluetooth which I didn't order and don't understand.”

Helpful Report

Posted 10 months ago

Hi Max, thanks for your recent order. I can see that we replied to your email promptly and sent the manufacturer instructions, our own blog guide with step by step images and also a We Transfer link to a video Jack created for you on how to change the source input of your speakers. I can also see that we tried calling but you have call screening enabled and we were unable to get through. I can also confirm that you did order the Bluetooth speaker version, but you don't need to use the Bluetooth if you don't want to. I'm glad you are all up and running now, if you have any further issues please call into us and we'll be happy to help. Regards, Craig.

Posted 10 months ago

“Highly recommend Bought vinyl player for husband Set up instructions very clear and easy One happy husband Thankyou”

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Posted 10 months ago

“Great product. Excellent price and great customer service”

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Posted 10 months ago

“Excellent service, ordered and delivered within 3 days. it’s a Christmas gift so not been used yet”

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Posted 10 months ago

“So pleased with K&B Audio, watched a few of their YouTube clips we helped us make a choice and understand what everything meant. Ordering was so easy online, delivery was very quick. A good experience would highly recommend”

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Posted 10 months ago

“Order came very quickly and the customer service team were very helpful with questions that I had!”

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Posted 10 months ago

“Very speedy delivery and found customer service excellent. I think 🤔 I have the correct name Emma(if not I do apologise) was so helpful and even called us back to check all was now well. 5 star service . Thank you.”

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Posted 10 months ago

“Amazing sound from such little speakers. Great price and the pink colour matches my dressing room perfectly.”

K&B Audio 5 star review on 25th November 2025

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Posted 11 months ago

“System arrived 3 days late although I paid for next day delivery which was refunded without questions. This was due to a problem with the courier company. Audio Technica turntable and edifer speaker and headphones are superb. Blue tooth is easy to use and no messy cables. Ideal for someone bringing out their old vinyl after 40 years.”

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Posted 11 months ago

“Very nice set of speakers, little bit pack a good punch and robust in build. Love the white speakers, look very nice”

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Posted 11 months ago

“Excellent, swift delivery,”

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Posted 11 months ago

“amazing sound!”

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Posted 11 months ago

“excellent, speedy service”

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Posted 11 months ago

“What a fantastic product! The sound is amazing and the quality is brilliant. Cannot believe that I found it! Ordered Wednesday and arrived Thursday just brilliant 5 stars ! Anyone reading this look no further Audio Technica Record player and Edifier speakers with Bluetooth, outstanding a d thank you!!”

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Posted 11 months ago

“Prompt service as always.”

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Posted 11 months ago

“Ordered a pair of Edifier 1280db for my daughter's birthday I know how good they are as used with my TV, as usual excellent service delivered next day she's over the moon with them many thanks”

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Posted 11 months ago

“Excellent Service, Did what they said they wouild do, Subwoofer was delivered super fast (2 days ) no hassles just fab !!! I would highly reccommend them.”

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Posted 11 months ago

K&B Audio is rated 4.9 based on 3,515 reviews