Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

Anonymous

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The carer for my dogs was absolutely lovely unfortunately my dog got an eye infection the day I was leaving but the carer was very competent and did all the eyedrops and medication whilst I was away so I was very happy”

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Posted 7 years ago

“Quick and efficient. I only had a day and a half notice for a dog sit and got 4 responses within 12 hours. Great service”

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Posted 7 years ago

“I’m very paranoid about house and dog safety / security - but tailster has been awesome and diggs loves his new walking friend who is very friendly and social - highly recommend the site”

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Posted 7 years ago

“Very pleased with the service we had, the sitter was excellent will definitely be recommending tailster to family and friends”

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Posted 7 years ago

“Amazing team, made my trip so much more relaxing, knowing that my little ones were well looked after and covered by their insurance. Will definitely use it every time I’m abroad! Than you”

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Posted 7 years ago

“Our dog walker of two years had to move City, and within 24hrs I was connected with the most amazing dog walkers on Tailster! Great site, thanks”

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Posted 7 years ago

“Really easy to use. The cat sitters available gave me a price and I could view there profile.”

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Posted 7 years ago

“The Tailster team were very helpful when I needed them and I was very pleased with the service. All of the carers I have interacted with have been friendly, professional and helpful as well. It’s a clean, easy to use website which makes everything a bit less stressful. And the app is a brilliant way to keep in touch on the go! 100% recommend Tailster over similar sites.”

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Posted 7 years ago

“Easy to view the different catsitters in my location and set up a request. App very easy to use and communications with the catsitter are monitored by Tailster. Method of prepaying is good - meaning no cash is handed to the catsitter and only paid once you confirm the service was carried out satisfactorily. Will definitely use this service again!”

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Posted 7 years ago

“Really easy to use and fast answer”

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Posted 7 years ago

“It's like Airbnb for Pets... Great service when you find the right person... More flexible than a dog walker...”

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Posted 7 years ago

“What a great service. So simple to use. Easy to explain my requirements and then choose between the quotes. Great "CVs" from the carers. Easy to book & pay, great communication from Tailster & the carer. Fantastic system.”

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Posted 7 years ago

“It is quick and easy to make a booking. You get an update on when the carer has picked up by dog and when he is back Home and so know he is having a good walk. You get a map showing how long and far the walk is and I get pictures every walk which show him having a whale of a time.”

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Posted 7 years ago

“A very easy way to find out who near us can help with our pets at times when we are unable to. It has been brilliant for finding cat carers and now for finding help with our new puppy too.”

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Posted 7 years ago

“Chelsea brilliant and George very happy with her loving care and personalised attention. Cats enjoy their own territory so for our moggie this way is the best. Process of arranging very smooth - with Chelsea visiting George twice beforehand - so George knew her before we “disappeared” on our hols. Thank you 🐈🌸🐈”

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Posted 7 years ago

“I needed help organizing a payment and not only did Tailster answer immediately but offered to correct the mistake for me. Thank you!”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“It’s a super convenient service for pet owners like myself who need a pet sitter during my holidays - it really gives me peace of mind as I know a trustworthy person looks after my boys when I’m away. The app makes the connection I needed”

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Posted 7 years ago

“The app is easy to use and helpful to find a good pet sitter. I like that I can message the cat sitter via the app and I appreciate that tailster helps out with bookings and answers questions.”

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Posted 7 years ago

“Tailster made me happy because it helped me find my wonderful dog walker for my baby Miah :D simple and stress free!!”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews