“This is the 2nd time I’ve booked through Sykes cottage’s & both times have been amazing the only disappointment this time was no complimentary welcome pack on arrival we had a Tesco delivery arriving on the day of arrival but not until later on that day so a welcome pack would have been lovely to have a coffee after our journey to the cottage. I booked in 2024 & we had a lovely welcome pack with milk, bread, biscuits, which was a lovely surprise”
“The choice of properties at Skyes Holiday Cottages is very good throughout the UK. However none if these properties seems to match up to their perfect description on the website and are often poorly maintained by the owners or have onsite facilities like beds or lounge seating that should of been thrown away years ago. We find years old cobwebs at many so you know the cleaner does not do their job properly. Considering there is 6 hours between departure and arrival of guests the property should be pristine. Some are missing basic kitchen utensils, the last one we stayed at had no tea towels (not everybody uses dishwashers only). Also on one September holiday the owner or cleaner had left some windows open so the property was full of large house spiders which took me 3 days to get rid of, plus dealing with a wife who is terrified of them. Lastly the prices are far to high especially considering the condition of some. The owners want to much money in high season which is why they are not always fully booked. People cannot afford nowadays the prices and in my opinion if the rental was lowered and the properties properly maintained you would more likely have full booking.”
“Cleanliness lacking , clumps of black dog hair on bedroom carpet , white dog hairs on the navy blue settee. Could not use the oven as filthy , ie baked on grease along with the hob , needs a deep clean . Bed comfortable, bathroom good , great shower.”
“Enjoyed our stay but I should have asked for a larger cottage, it was my own fault but if I ever go again I would definately ask for a bigger cottage.”
“The cottage we had in Torver was excellent, plenty of parking and good local walking. Sykes Cottages were extremely helpful and informative about out accommodation. Highly recommend.”
“We went to the property near Skipsea as a large family group. It was ideal for us - so much space inside and out. The children loved the toys and little house in the garden and the adults loved the hot tub. It was very clean and well equipped. Short drive to the coast where the children enjoyed a proper old fashioned seaside holiday (their first). Would certainly come again.”
“Uncontactable. Automated responses to questions asked, usually saying "Hi. As it's been longer than 24 hours, we're no longer able to respond. If you still need our help, please reply to this message with "yes" and we'll be in touch as soon as we can. Thanks for your patience."
This has been repeated after replying 'yes'.
You are so remote from customers that it is either a deliberate ploy or incompetence.
I am not sure which is worse.”
“Log cabin was lovely and clean, nice view and love;ly hot tub
but few problems, kettle button was broke, shower dripping, sink leaked into a large bowl, no washing liquid to clean pots”
“Very easy to deal with, and have sent some good clear information. However it would have been good to know that to the rear of the property behind the trees was a very busy noisy road.”
