SCOOT CITY LTD Reviews

4.5 Rating 144 Reviews
87 %
of reviewers recommend SCOOT CITY LTD
4.5
Based on 144 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read SCOOT CITY LTD Reviews
Very happy with ordering and delivery but cant comment on bike yet as not opened because it's a christmas present
Helpful Report
Posted 1 year ago
Thank you for your feedback, we are delighted to hear about your order experience and delivery. Its great to know that we succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 1 year ago
Very good service
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Posted 1 year ago
Thank you for taking a moment to share your experience at Scoot City Ltd. We’re proud to deliver great value to our customers, so we are delighted that you are satisfied with the overall service provided to you. We love hearing from our customers and it's great to know that we succeeding in meeting your needs.
Posted 1 year ago
Very impressed with customer service and prompt delivery. Havent opened scooter yet as it's a christmas present but confident if there was to be an issue it would be addressed with the same excellent service
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us your valued feedback. We are delighted to hear of your experience with us. Our team are committed to providing high-quality customer service, and we are thrilled to hear that we have made a good impression on you. We thank you for your business and wish you all the best.
Posted 1 year ago
Haven't let me down so far apart from the missing adapter
Helpful Report
Posted 1 year ago
Thank you for your valued feedback, we are delighted to hear about your experience with us, and it's great to know we've succeeded in meeting your needs. Thank you again for taking the time to share your thoughts and feedback. Kind Regards
Posted 1 year ago
Overall a great experience from purchase to receipt good service all round. Would recommend!
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Posted 1 year ago
Thank you for your valued feedback, we are delighted to hear about your experience with us, and it's great to know we've succeeded in meeting your needs. Thank you again for taking the time to share your thoughts and feedback. Kind Regards
Posted 1 year ago
Great Company. Fast delivery order received with will packaging. Very happy indeed.
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Posted 1 year ago
Thank you for your valued feedback, we are delighted to hear about your experience with us, and it's great to know we've succeeded in meeting your needs. Thank you again for taking the time to share your thoughts and feedback. Kind Regards
Posted 1 year ago
Very good will be ordering again One very happy boy thank you so much
Helpful Report
Posted 1 year ago
Thank you for your valued feedback, we are delighted to hear about your experience with us, and it's great to know we've succeeded in meeting your needs. Thank you again for taking the time to share your thoughts and feedback. Kind Regards
Posted 1 year ago
Scoot city was very helpful with regards to finding the perfect scooter for my brother. They were very prompt at answering my questions via the WhatsApp chat. Excellent the delivery was fast and UPS kept me upto date with the delivery. The m4 pro looks even better than the pictures.
Helpful Report
Posted 1 year ago
Thank you for taking a moment to share your experience at Scoot City Ltd. We’re proud to deliver great value to our customers, so we are delighted that you are satisfied with your product and the overall service provided to you. We love hearing from our customers and it's great to know that we succeeding in meeting your needs.
Posted 1 year ago
Amazing service. Faster than expected. One very happy daughter. Many thanks
Helpful Report
Posted 1 year ago
Thank you for leaving your most valued feedback. We are pleased to hear that we have succeeded in meeting your expectations and that you are pleased with our products and services. It's always a pleasure hearing from our customers & we thank you once once again for taking the time out of your day to leave us your thoughts. Best Regards
Posted 1 year ago
I could not have asked for a better customer service, quick reply to emails, I had a problem with product which was resolved in few days time. Recommend
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us your most valued feedback, It's great to know that we have succeeded in meeting your needs and appreciate your custom. We thank you once again for trusting us to resolve your issue swiftly. We always appreciate hearing from our customers and wish you all the best with your new bike.
Posted 1 year ago
Very good product very happy with it
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Posted 1 year ago
Well I can't say enough good things about this company , I had a slight problem with the part that was sent out but it was probably down to me ordering the wrong part rather than the company ,they're customer service was brilliant they had the part picked up and they are trying they're best to get the right part from there suppliers for me . Excellent would definitely use them again .
Helpful Report
Posted 1 year ago
Thank you for taking the to leave us your most valued feedback, It's great to know that we have succeeded in meeting your needs. Thank you once again for trusting us to deliver your order ahead of schedule and for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 1 year ago
My order arrived exactly when stated. I purchased the scooter for my granddaughter who absolutely loves it. Very pleased with it so far.
Helpful Report
Posted 1 year ago
Thank you for taking the time out of your day to us your most valued feedback, we are delighted to hear about your experience with us. It's great to know that we succeeding in meeting your needs. Thank you once again for trusting us to deliver your order ahead of schedule and for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 1 year ago
Excellent service and scooter well packed.
Helpful Report
Posted 1 year ago
Thank you for taking the time out of your day to us your most valued feedback, we are delighted to hear about your experience with our customer support and delivery. We work hard in both of these areas, and it's great to know that we succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 1 year ago
I bought ado a20 electric bike. Delivered everthing mention the the description . Noce bike. Great customer care . Great price than other and quick delivery before estimated time. Thanks scoot city.
Helpful Report
Posted 1 year ago
Thank you for your feedback, we are delighted to hear about your experience with our customer support and delivery. We work hard in both of these areas, and it's great to know that we succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 1 year ago
Superb from start to finish. Timely delivery and great communication throughout from Pascual. Fantastic, professional and courteous tradesmen! 5*
Helpful Report
Posted 2 years ago
Thank you for your feedback. We are also pleased to hear that you are satisfied with the service provided to you and the delivery of your order. We work hard in both of these areas, and it's great to know that we have succeeded in meeting your needs. We thank you again for taking the time to share your thoughts, we appreciate hearing from our customers. Kind Regards
Posted 2 years ago
I previously had an awful time trying to get this scooter to lock in but pascual provided excellent customer service and promptly emailed me back and I managed to lock it into place finally! Shipment was long but that was due to bank holidays and weekends not the stores fault! Will update after I’ve used it a few times
Helpful Report
Posted 2 years ago
Thank you for your update, Luke, we're so happy that we could assist you and Donna with your scooter folding mechanism. We are also delighted to hear that you are pleased with the customer support from the time of purchase and delivery. We work hard in both of these areas, and it's great to know that we're succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 2 years ago
Brilliant everyone must buy from scoot city they a brilliant fast delivery and ansered every qwestion i had promtley
Helpful Report
Posted 2 years ago
Thank you for your review Julie! We're so happy to hear that we were able to help with the questions you had and that our delivery was fast. We work hard in both of these areas, and it's great to know that we're succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Posted 2 years ago
Unreal scooter.. fast delivery and constant contact from sellers to assure its deliverd and also answered all question quickly .. just ask for a control panel Manual to be emailed as you need to play about with a couple of settings
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us your most valued feedback. We are pleased to hear that your order was received much ahead of schedule and that you are happy with the service provided to you and the product received. We wish to thank you once again for choosing Scoot City. We wish you a festive Christmas and a Happy New Year! Best Regards
Posted 2 years ago
Ordered a scooter for Christmas very easy to order online and delivery was within a few days excellent service all round and would order from scoot City again
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us your most valued feedback. We are pleased to hear that your order was received ahead of schedule and that you are happy with the service provided to you and the product received. We wish to thank you once again for your custom and we wish you festive Christmas and a Happy New Year! Best Regards
Posted 2 years ago
SCOOT CITY LTD is rated 4.5 based on 144 reviews