SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, and easy to use and customer service is great .”

Helpful Report

Posted 2 years ago

“Hannah was fantastic dealing with my call and subsequent 'chat' regarding my issues. Quick, easy and unmemorable exactly what you want any issue and its resolution to be. Great service as always guys.”

Helpful Report

Posted 2 years ago

“Great service! Thank you Hannah W. Will definitely recommend.”

Helpful Report

Posted 2 years ago

“Very quick reply and helpful service.”

Helpful Report

Posted 2 years ago

“Great service so far - Zoe on the chat help desk was very informative and set up my account exactly as I needed it.”

Helpful Report

Posted 2 years ago

“From the moment I spoke to Zoe, she was so professional and the wiliness to help me sort out the right package for our business, would recommend anyone to go with them”

Helpful Report

Posted 2 years ago

“Easy to use”

Helpful Report

Posted 2 years ago

“Really easy setup whilst being very feature rich, great product!”

Helpful Report

Posted 2 years ago

“Hannah was very helpful and the ease and speed of the service was perfect”

Helpful Report

Posted 2 years ago

“myanmar muse”

Helpful Report

Posted 2 years ago

“I haven't used the App yet, but Hannah was wonderfully helpful on the phone.”

Helpful Report

Posted 2 years ago

“Had received a fantastic service from SwitchboardFree. Their customer service and support is excellent and their staff (Hannah) super friendly and knowledgeable. Highly recommend :)”

Helpful Report

Posted 2 years ago

“Good stuff, working well”

Helpful Report

Posted 2 years ago

“Zoe King offered great support and highly recommend and appreciated!”

Helpful Report

Posted 2 years ago

“Switchboard free have great customer service, A+++!”

Helpful Report

Posted 2 years ago

“Great service and support, quick answer to problems”

Helpful Report

Posted 2 years ago

“Well this is a rather mixed review. The customer service is very good, the physical handsets are not bad but limited to just one choice of desk phone and one type of cordless. One very major and serious problem for this technology, if your in a burning building and go to dial 999 you shockingly won't get connected. The VPS technology has a work around but this doesn't seem like the urgent priority that it should be, perhaps until someone finds themselves in this situation. I am surprised its even legal tbh and screams legal challenge in the near future, god forbid something happens. Another problem is the phone app is far from ideal, the technology on screen is very limited and the design of the screen is not very sharp, also I don't like the fact that you can click "log out" so very easily, this should be hidden a bit more so that you can't accidentally lock a handset out of the network and not even realise you've done so. But on the plus side, the staff are very helpful, the technology is very clever and the pricing not too bad.”

Helpful Report

Posted 2 years ago

“I had to call to switch board customers Servis and spoke with Zoe King she is was so polite, helpful and professional she solved all my problems and made my day I really want to thank Zoe from bottom of my heart she no doubt is an asset for her organisation Very happy customer Syed”

Helpful Report

Posted 2 years ago

“Very helpful, great service!”

Helpful Report

Posted 2 years ago

“Had an issue logging into my app today and Hannah Welsh was fantastic and sorted it for me straight away...”

Helpful Report

Posted 2 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews