Switch Electronics Limited Reviews

4.8 Rating 2,256 Reviews
95 %
of reviewers recommend Switch Electronics Limited
4.8
Based on 2,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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01482862255

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Switch Electronics Limited 5 star review on 27th November 2022
Switch Electronics | Electronic Components Supplier
Switch Electronics Limited 5 star review on 17th November 2022
Switch Electronics | Electronic Components Supplier
Switch Electronics Limited 5 star review on 12th November 2022
Switch Electronics | Electronic Components Supplier
Switch Electronics Limited 5 star review on 21st July 2022
Anonymous
Switch Electronics Limited 5 star review on 11th March 2022
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Switch Electronics Limited 5 star review on 21st January 2022
Switch Electronics | Electronic Components Supplier
Switch Electronics Limited 5 star review on 19th December 2021
Switch Electronics | Electronic Components Supplier
6
Anonymous
Anonymous  // 01/01/2019
I had a query on the order. Several tries to get through to the firm - phone is never answered, just cuts to voicemail. Left a voicemail - never got a reply.
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Posted 5 years ago
Polarity not marked on buzzers as per specification. No reply in 30 weekday hours when I queried this via online form.
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Posted 5 years ago
Originally paid extra for first class post. Wrong item sent, emailed to explain. Following day no contact, phoned to check, email hadn't been read. Explained circumstances, explained I wanted goods quickly. Despite promise of same day despatch, nothing received so now project delayed. Different order, Ebay purchase, no discount applied as 'that only applies to our website purchases.' Conclusion? Lack of interest in customer service.
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Posted 5 years ago
Hello, I am very sorry for the issues you have experienced. I have just spoken to my colleague about your case and looked over your order. I can see you paid for the economy postage option, and my colleague looked for your email but it seems we have not received it. I have just checked myself and we definitely have not received any communication from yourself. Our system is showing the replacement transistors where sent on Thursday by 1st class post, delivery is 1-2 working days with 1st class so it should hopefully be with you today. The discount code you received is for orders on our website and not ebay, it does state this on the coupon. We will look to see if we can make this clearer however. If the transistors do not arrive today, please do not hesitate to get in touch so we can escalate the case.
Posted 5 years ago
Firstly, your website sessions are too short, making it hard to place a large order without the shopping cart being purged midway through. Very frustrating and I lost over an hour of my day because of it. Secondly, payment failed to work on your website. I tried it three times that afternoon (error was not at my end). So I had to rebuild my cart all over again the next morning, and payment decided to work. I stayed with it because I don't like to be beaten, but you came very close to losing me as a customer. Know that I will be looking for another supplier because I don't want a repeat experience of this.
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Posted 5 years ago
Hello, I am very sorry to hear about the issues you experienced. We have taken your feedback on board and increased the session time. For the payment failure would you please be able to contact our team at sales@switchelectronics.co.uk to provide a few details so we can investigate what may of caused this. Please contact us in the future if you receive any issues, we can usually help if problems like this occur.
Posted 5 years ago
Switch Electronics Limited is rated 4.8 based on 2,256 reviews