Selection Box Ltd Reviews

Name: Selection Box Ltd
Address: The Workshop, 57 Sandown Road, Benfleet, Essex
Rating: 4.91

4.9 Rating 5,708 Reviews

98 %

of reviewers recommend Selection Box Ltd

4.9

Based on 5,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Selection Box Ltd:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 400

Location:

The Workshop,
57 Sandown Road,
Benfleet
Essex
SS7 3SQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products”

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“Packaged really well and presented beautifully”

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“Very beautiful bouquets and an amazing choice of variety of chocolates, sweets and alcohol . Prompt friendly deliveries . I would recommend Sweetie Bouquets to anyone .”

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“Absolutely outstanding service and products absolutely love buying gifts for people of sweet Bouquet's”

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“Good quality & fast delivery great customer service”

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“Absolutely stunning chocolate bouquet can’t wait to see my sons face for his birthday surprise he’s gonna absolutely love it 😍 although it was for next day delivery Royal Mail went on strike but I got it Saturday which was no problem thank you ever so much for keeping me up to date by email also amazing keeping customers up to date with delivery will be using again highly recommended also thank you ever so much 🥰”

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“Excellent bouquets have bought many from sweetie bouquets as gifts for family always pleased with them and will be ordering more very soon”

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“Great delivery service, ordered on Wednesday got them Thursday. Will definitely use again an recommend to friends an family.”

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“Delivery was on time and the package of sweets was amazing - such a variety and looked good, my granddaughter was so pleased with the special wording on the front about Exam Result. Such an unusal gift. Will order again.”

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“Bought the new well done on your exam results sweet bag last minute the delivery was very quick and the bag of sweets was really big and my daughter loved the sweets 🍬”

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“Very quick delivery and great presentation exactly as described will be ordering again.”

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“My granddaughter cried when she opened her box, she was so happy , you made her day the bouquet was beautiful and the presentation was perfect, delivered on time, this is my 2nd bouquet and I will continue to use them thank you”

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“Very easy to use website and good value for money”

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“Very pleased with my order.”

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“Amazing! Really pleased with the sweet gifts x”

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“I bought the Maltesers bouquet as a gift for my daughter. She absolutely loved it! Delivery was as expected also.”

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“Excellent service fast delivery”

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“This is the 2 nd order I’ve made absolutely excellent service and beautiful chocolate gifts and different Thankyou”

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“My nan received the bouquet but the chocolate had melted, I understand a company cannot control weather but maybe they should put a cooler or something to protect the products more. I was then made to feel like myself and my 82 year old nan were lying. Terrible will not use again! I'll go back to celebrate gifts which are half the price and beautiful they just didn't have the one in stock I wanted!”

Helpful Report

I'm very sorry that you feel my response was in any way accusatory, which was not the spirit with which I replied. I advised you your bouquet was delivered at around 9am when the temperature was just 1ºC warmer than the perfect storage temperature for chocolate. All of our products are made and stored in a climate controlled workshop, transported at night and in your case could not have been subjected to the temperatures required to melt chocolate at any time before or during transit. In light of this, I felt a much more plausible explanation was that the bouquet had been placed in direct sunlight once out of the box, which could have quickly melted the chocolate. We have successfully delivered thousands of chocolate bouquets throughout the summer months, which with temperatures exceeding 40ºC have been the hottest on record. This is largely thanks to the precautions we take, the protective materials we use and the excellent arrangements we have with Royal Mail.

Selection Box Ltd is rated 4.9 based on 5,708 reviews