Name: Sweetie Bouquets Limited
Rating: 4.86

Merchant Metrics


Shipping & Delivery
delivery methods	Courier, Postal Service
average delivery time	Next Day
on-time delivery	97%
accurate and undamaged orders	99%
Customer Service
communication channels	Telephone, Email
queries resolved in	Under an hour

About Sweetie Bouquets Limited:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

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Phone:

03333 449 121

Location:

90 West Road

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“Very very good”

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“Love everything about it and will be back”

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“Loved my bouquets definitely gonna be ordering more they beautiful”

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“Excellent service”

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“The order process was easy and efficient. My friend sent me a photo of the sweets I sent and they looked fantastic for the price. An excellent experience.”

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“So pleased with my order. Got a lot of sweets for the price. Arrived very well packed.”

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“Amazing service and beautiful extremely grateful to you thank you so much certainly order again,”

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“Great service and excellent customer care. Very reasonably priced for delivery to Australia”

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“Fast delivery lovely service thanks”

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“Bought for a birthday gift, they loved it”

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“Made up with this lovely wrapping good quality”

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“Not as described missing choc bag of minis, no response from email To complain!!.”

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Thank you for taking the time to leave a review.

I can see that you ordered our Mars Bouquet. Unfortunately, we were unable to locate any Mars Bites Sharing Bags at the time we processed your order, which is why you will notice we included extra full-size Mars Bars of the same value to compensate.

On each product page we do clearly state the following:

“Subject to availability, we sometimes may need to substitute an item for another similar item of an equal or higher value.”

I have also checked through all of our emails, including our spam folder and can confirm we have not received any emails from you. If we had, we aim to answer all emails within an hour.

As well as email, we can also be contacted by telephone on 03333 449 121 or our contact page’s mail form, Facebook Messenger & Instagram.

If you are not happy with our substitution of Mars Bites for more Mars bars, we also offer a 60 day money back guarantee, which I would be happy to give you further details for if you would like to contact us via any of the methods above.

I look forward to assisting you further.

Kindest regards,

Scott @ Sweetie Bouquets.

“Beautifully presented, I had a very happy 11 year old! Will be a regular over the next month. Thank you so much! Would be lovely to see some vegan options as would love to give my mum one as a gift!”

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“Really impressed! delivery on time and perfect, no damage, would use again!”

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“Love this company. Quick service and very nice over the phone. Rang to change colour of a bouquet and wasnt an issue and a joke with the sales person. Which to me made it a bit more personal. Love them”