Sweetie Bouquets Limited Reviews

Name: Sweetie Bouquets Limited
Address: 3 Kelvin Road, Manor Trading Estate,, Benfleet
Rating: 4.91

4.9 Rating 5,475 Reviews

98 %

of reviewers recommend Sweetie Bouquets Limited

4.9

Based on 5,475 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sweetie Bouquets Limited:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 121

Location:

3 Kelvin Road, Manor Trading Estate,
Benfleet
SS7 4QB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website”

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“Nicely done the only thing is the choclate orange ball the wrapper was torn”

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“Not been delivered on paid nominated day”

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“good but was about £45 and didnt feel like we really got enough chocolate for that much!”

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“Would have been a really lovely gift but the card wasn’t done right . Some letters missing which ruined it . Disappointed that it was sent out that way definitely wasn’t checked . Then to be told it was an isolated incident that doesn’t make it right . So won’t be ordering again if this is the service”

Helpful Report

I was very sorry to learn that 3 characters were missing from your Free Gift Message, which appeared to be due to a printing error. We take our customers satisfaction extremely seriously and will always investigate any issues that are reported to us. Thanks for taking the time to inform us of this issue and for leaving a review to allow us the opportunity to share publicly our handling of your concern. In our email to you we stated: Hi John, Thank you for your message and for bringing this to my attention. I'm very sorry your gift message was missing some characters and that we didn't spot this before it was sent out to you. Whatever the error is that caused this, we have not seen it before and I have been unable to replicate the issue, so thankfully it appears to be an isolated incident. I would be grateful, if you could pass on our sincere apologies to the recipient and I hope they still thoroughly enjoy the gift regardless. Please let me know if I can help with anything else. Kindest Regards, Scott Miller @ Sweetie-Bouquets.co.uk

“just sweets abit smaller than expected but nice though and delivery quick”

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“I’m Rocco’s grandma and ordered this because he was ill - I paid extra for next day delivery but disappointed it arrived a day later”

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“Package well, paid to go large was expecting bouquet to be alot fuller than it was looked like the regular version”

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“Nice and quick delivery but unfortunately thought “large” was going to be bigger than that for £35. Other than that its a lovely gift.”

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“Beautifully wrapped and packaged. Paid £35.95 for the XL cadburys, So disappointed in the amount of chocolate!!. I could have bought the contents for £5!! Lovely product but way too pricey if that’s all you get.”

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“Lovely gift but expected it to be more to it”

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“Delivered on time but not worth the money £35 for 25% extra and we got about 12 bars of chocolate”

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“Got the caramac bouquet. Looks good but the actual chocolate is stuck on with sticks so when you actually go to eat them you have to hold a stick. If you try and rip off the stick it will rip open the chocolate. It’s an unusual gift option and worth it to try once.”

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“I paid for next day delivery but it didn't come for 2 days.”

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We always do everything we can at our end to ensure all deliveries arrive on time and I'm disappointed your order did not arrive when expected. We will of course refund any delivery fees paid if an item is delayed and sincerely hope this rare delay does not prevent you from ordering from us again in the future.

“Good quality however wasnt deilvered on choosen day and i paid extra and also was a birthday present”

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“I have given a 3star due to my parcel not coming on time, as it was a gift ..”

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“Delivery was quick and looks presentable”

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“Only a failed delivery saved this from being a 4 start review. Unfortunately Royal-Mail messed up, but to SB were kind enough to refund the carrier charges.”

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“I brought the retro sweet bouquet and paid to have the 25% extra. When it arrived I thought it was going to be a bit bigger than what it was for the price that I paid. To me it just seemed the same amount as the standard size. I defiantly think there should be more sweets for the money paid.”

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“Fast delivery.”

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Sweetie Bouquets Limited is rated 4.9 based on 5,475 reviews