Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,403 Reviews

100 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

Write Your review

Tell us how Swagger & Swoon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant friendly team that couldn't be more helpful. Highly recommend the colour matching service!”

Helpful Report

Posted 8 years ago

“Absolutely 5* service. From start to finish Swagger and Swoon updated me regularly on the whereabouts on my order and even sent it the next working day! Over the moon with my products thank you sooo much!! It makes my big day so much easier when dealing with helpful suppliers like Swagger and Swoon!!”

Helpful Report

Posted 8 years ago

“Brilliant service”

Helpful Report

Posted 8 years ago

“Fantastic customer service from the beginning, made ordering very easy and the items I bought are perfect. Also, we loved the added little touches to our order!”

Helpful Report

Posted 8 years ago

“I needed a tie for my husband to complement my outfit, it arrived quickly and the colour was true to the picture, perfect!”

Helpful Report

Posted 8 years ago

“The customer service at Swagger & Swoon is amazing! Sian went well out of her way to try and match ties to our bridesmaid dresses. In the end we decided not to match them and choose a colour that was more suited to the boys suits and they now look so much better. Even being in Australia I was able to take advantage of their speedy delivery and Sian and the team we're always in contact every step of the way. I had ordered so many ties from other companies and NO ONE has the quality that Swagger & Swoon do. Couldn't be happier and would recommend to everyone! Thanks so much for helping to make our special day everything we wanted. Angela & Andres - Sydney, Australia.”

Helpful Report

Posted 8 years ago

“Great service and product!”

Helpful Report

Posted 8 years ago

“I couldn't match the colour I wanted from the swatches I ordered at the last minute, so I phoned Swagger & Swoon and was helped by two members of staff who found my dress on the web and after discussing it with me, we chose a tie which was delivered in time for flying off to my son's wedding. Couldn't have wanted for more or chosen a better site - use Swagger & Swoon with complete confidence.”

Helpful Report

Posted 8 years ago

“Super speedy delivery, quality item and a lovely personal note inside. Customer service at its best”

Helpful Report

Posted 8 years ago

“Excellent products, uniquely packaged with nice touches. Also delivered earlier than expected. Very happy with the products and the service. Thanks Guys. :-)”

Helpful Report

Posted 8 years ago

“Easy to place order,fast delivery and beautifully packed and excellent quality.”

Helpful Report

Posted 8 years ago

“Great customer service from Swagger and Swoon. We bought our wedding ties online, they came quickly in the post and matched the dresses perfectly! At the last minute we realised we needed one more tie on the week of the wedding. When I rang Swagger and Swoon they couldn't have been more helpful, they managed to find another tie and post it straight away so we got it the next day in time for the wedding! We can't thank you enough.”

Helpful Report

Posted 8 years ago

“Amanda was so helpful and attentive right from my initial enquiry. Prompted, friendly and helpful responses. She managed to source a bespoke colour that I couldn't match. Great service. I'm looking forward to receiving our cravats soon!”

Helpful Report

Posted 8 years ago

“Looking for the right colour tie for our daughters wedding. I found swagger and swoon accidentally. They had the perfect colour and matching pocket handkerchief. Great service and fast delivery”

Helpful Report

Posted 8 years ago

“I had never heard of swagger and swoon until I had to find a peach tie. They had loads of swatches to choose from that were only 30p with free delivery! Upon arrival I then got a text from one of the team asking if any matched and at this point I was stuck between two, which i stated in my reply, the service was great they asked if I needed any more samples or had fabric that could be matched. I finally chose one and ordered a skinny tie with pocket square that arrived within 2 days! (The chocolate inside made it even better- the tie was also very nice!) the service was great and very personal! I would highly recommend them and in fact I already have!”

Helpful Report

Posted 8 years ago

“Very efficient service and friendly staff. Quick delivery and high quality ties. Thank you very much, would definitely recommend!”

Helpful Report

Posted 8 years ago

“Amanda at Swagger & Swoon was absolutely amazing, she sent us various swatches after we sent her some photos of our bridesmaids dresses so that we could match the colour perfectly. She even sent out some extra swatches so that we could colour match my Fiance's tie to his pocket square. Our order came beautifully packaged and super quickly and we could not be happier with the service we received. I would 100% recommend Swagger & Swoon!”

Helpful Report

Posted 8 years ago

“2nd purchase - amazing service. Easiest part of my wedding planning”

Helpful Report

Posted 8 years ago

“Firstly I ordered a boys tie and quickly realised it should have been a mans tie! Swagger and Swoon quickly sorted this out so when my tie arrived I was delighted. Colour true to photos which match my son's partners prom dress. Liked the personal touch with letter and sweet enclosed. I would definitely recommend buying from Swagger and Swoon again! 👍👍”

Helpful Report

Posted 8 years ago

“Staff are very helpful”

Helpful Report

Posted 8 years ago

Swagger & Swoon is rated 5.0 based on 1,403 reviews