Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,403 Reviews

100 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a number of samples that weren't quite the right match and Sian emailed me to offer her help. She sent a few more and after some more emails back and forth, we managed to find the perfect match! Sian was really helpful and the ordering processes was very easy. We love the ties and can't wait for the big day! Thanks, Carly”

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Posted 8 years ago

“Fast service, great product and nice personal touches”

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Posted 8 years ago

“Absolutely perfect service! Getting swatches to colour match was easy and when we got the ties they were great quality.”

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Posted 8 years ago

“Staff were extremely helpful, with great personal service. Ties were top quality and arrived quickly. I would recommend Swagger and Swoon to everyone.”

Swagger & Swoon 5 star review on 30th July 2017

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Posted 8 years ago

“Amazing range of colours, excellent customer service, very fast delivery.”

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Posted 8 years ago

“Brilliant customer service, items were here quick and packaged lovely. The ties are very good quality and a perfect match to our bridesmaids dresses! I would recommend this company 100%. Thank you!!”

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Posted 8 years ago

“Great service right from the beginning. The website was intuitive and easy to use which was probably one of the drivers behind my using S&S. The aftercare was fantastic and I really liked the tone of the note that came along with my purchase.”

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Posted 8 years ago

“The colour swatch was as per the sample provided”

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Posted 8 years ago

“We found the groomsmen ties which matched the bridesmaids dresses and swagger and swoon even had a bridal swatch on the site which was fab. The ties came following the courtesy email and was spot on. The little thank you chocolate and message made it just that bit special.”

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Posted 8 years ago

“Starting to panic that we could not find a good match of ties to the bridesmaids dresses for my daughters wedding. From the moment I found this website (approx. 10 days ago) I ordered swatches for the ties which arrived less than 48hours. We agreed on the perfect match and placed the order Sunday evening for the actual ties which were then received on the Wednesday! Communication throughout via email and even a follow up call from Amanda was also received. The parcel had such beautiful finishing touches inside. All of this for me makes the whole customer journey absolutely perfect and without doubt I would highly recommend! Fantastic product and service, thank you ever so much!”

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Posted 8 years ago

“So easy to order - brilliant information on delivery times - superb cravat - delighted recipient Rita Fry”

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Posted 8 years ago

“I couldn't have ordered from a better place , this is my first purchase but definitely won't be my last. From the day I ordered to the next day delivery in which the parcel was immaculate and beautifully presented not forgetting the up to date emails regarding delivery. Thank you very much”

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Posted 8 years ago

“Fantastic service. Ordered a silk tie and pocket square one afternoon and it arrived through the post the very next morning! Quality looks great. Beats trying to troop around shops trying to find something acceptable.”

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Posted 8 years ago

“Really prompt service, great value for money and an unexpected little choccie as a thank-you. The fabric swatch service is excellent-again, prompt & efficient. The products are lovely quality, well presented and the order was processed quickly with email updates all the way along.”

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Posted 8 years ago

“These guys were with me all the way and helped in every situation that came up. They are so hand-on with the customer care given as they know the amount of stress involved when shopping for items of the big day. Use them!! Big thank you to all of them #tiessorted ;)”

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Posted 8 years ago

“The item I chose was in stock and price was very resonable. I couldnt believe how quickly it came- I ordered late afternoon and it arrived the next day. I was so impressed”

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Posted 8 years ago

“The customer service is simply wonderful! Swagger and swoon went out of their way to help with my requirements then processed my order so promptly and without any hassle. One of the best suppliers in the wedding industry. Many thanks.”

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Posted 8 years ago

“Amazing customer service and gorgeous ties! Cannot recommend swagger & swoon enough. From beginning to end they couldn't help enough! Thanks so much.”

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Posted 8 years ago

“This company is a real customer service company, they are committed to helping you find the perfect colour and products for wedding or occasion. We have to. Say a massive Thank you to all the staff for sending out 2 sets of swatches and taking great care of our order. They are amazing and we would happily recommend them them to anyone with a need for special occasion attire. All the best guys Mark Pritchard and Chien mei Cheung”

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Posted 8 years ago

“Excellent customer service and very nice ties. I contacted the company with special requirements and they got back to me quickly and were very helpful.”

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Posted 8 years ago

Swagger & Swoon is rated 5.0 based on 1,403 reviews