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Swagger & Swoon Reviews

5.0 Rating 1,343 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

5.0

Based on 1,343 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 18th December 2023

Swagger & Swoon 5 star review on 15th December 2023

Clare Middleton

Swagger & Swoon 5 star review on 15th December 2023

Clare Middleton

Swagger & Swoon 5 star review on 10th November 2023

Swagger & Swoon 5 star review on 19th October 2023

Rebecca Blades Langley

Swagger & Swoon 5 star review on 19th October 2023

Rebecca Blades Langley

Swagger & Swoon 5 star review on 19th October 2023

Rebecca Blades Langley

45

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant service and superb quality. Ordered for our wedding ties they staff were so helpful especially Jus. We needed to change them for thin ties our fault and they moved heaven and earth to get them in time for our wedding in Mexico. Thanks so much and cannot recommend them enough.”

Posted 1 year ago

“Fantastic service from start to finish and our wedding ties are fantastic!!”

Posted 1 year ago

“Really easy to communicate with and great quality ties!”

Posted 1 year ago

“Great Customer service, they were more than helpful to get me the right colours for the ties that I wanted, they are made with lovely material. Now all I need to do is get married next month :D”

Posted 1 year ago

“Best customer service ever received! I ordered some ties to which they didn’t match how we wanted so I emailed with my colour match problem to which Hannah could not be more helpful! Emails back and forth within minutes to help us match perfectly and sent us some samples and finally got just what we wanted. Thanks again!”

Posted 2 years ago

“Excellent service, advice, and product. they doggy bow was particularly lovely and the company went a step further in having a message embroidered on the bow for us. Im sure without the help of the guys in this company we would still be trying to find a match to the colour we needed. Response to questions was instant and the ties etc were delivered within the time stated. Daughter was over the moon with the product. Highly recommend this company. The 'swatches' were a great way to start our journey looking for ties etc.... Thank you guys.”

Posted 2 years ago

“Brilliant customer service, smooth and hassle free process through out. We bought the ties 5 years ago, after push backs from covid, and they were still in perfect condition. The Groom and Groomsmen all felt smart and looked it aswell.”

Swagger & Swoon 5 star review on 13th February 2022

Swagger & Swoon 5 star review on 13th February 2022

Swagger & Swoon 5 star review on 13th February 2022

Swagger & Swoon 5 star review on 13th February 2022

Swagger & Swoon 5 star review on 13th February 2022

Posted 2 years ago

“Fast service, I was messaged when I first started to look into ties etc if I needed any specific help on making a decision. Great customer service and very fast delivery.”

Posted 2 years ago

“Great service and affordable”

Posted 2 years ago

“Good quality wedding ties/cravats and great customer service! After having my wedding postponed last August, and not having all the ties in the colour I had matched to the bridesmaids dresses in stock due to supplier issues through covid, I began to panic i wouldn't find anything even close match to the dress! After several emails back and forth, and colour swatches and ties sent and delivered super quickly, I was able to find the perfect match which looked absolutely stunning on the day. A particular thank you to Hannah who added to my order last minute and also ensured they were delivered on time before the wedding. Highly recommended swagger and swoon to anyone xxx”

Posted 2 years ago

“Great communication the fabric is beautiful and the colour is perfect even when my deadline was getting close they did exactly what they said they would do ..... fabulous”

Posted 2 years ago

“Amazing customer service! Zoe in particular was an absolute star, I ordered multiple ties in multiple batches as I wasn’t sure how many I needed, Zoe grouped the order expedited the delivery and kept me in contact through every stage of the process. Delighted with them and the quality of the ties is brilliant. Thanks again Zoe!”

Posted 2 years ago

“Excellent service and information. My wedding day suit arrived very quickly and even better it fitted. I would recommend anyone to use Swagger & Swoon. Many Thanks Barry”

Posted 3 years ago

“I have had amazing customer service.. After purchasing over 30 different sample swacthes and 5 being from swagger and swoom I found my perfect tie color for our bridal party. The quality of the ties and pocket squares are just fantastic. I ordered a few matching ties and pocket squares and 1 boys pre tie which was too small. Hannah at customer service offered to send me a replacement self tie and a free returns label to return the self tie all free of charge. This is one of the most professional and high quality brands I've ever had the pleasure of purchasing from. Thank you Hannah for making my wedding purchases stress free ♥️ Claire”

Posted 3 years ago

“Excellent customer service & communication, delivery came faster than initially predicted & very good quality product. We had not been able to find a match for the ties to the bridesmaids dress swatch. After purchasing several swatches that weren’t compatible, Zoe went the extra mile to find us a colour that wasn’t on their website & I’m so happy with the quality & colour match of the ties.”

Posted 3 years ago

“Couldn’t of been more helpful couldn’t find my colour to match my swatch I had received and a lovely la day called Hannah emailed me to say they had been discontinued but had some already made and sent me links so glad I found this website”

Posted 3 years ago

“Highly Recommend. Ordered 6 ties on 9th July. Dropped an email to customer services on 13th July, as hadn't seen the potential 4 to 6 week wait. I had put the 20th July as the date of my 'event'. Explained that rather than a wedding, they were for my dad's funeral. Quick response told me they were already in the workshop (plus a little 'sorry for your loss' message) and sure enough they arrived on 16th July! Great quality ties with excellent customer service. Thank you Swagger&Swoon, they were perfect!!”

Posted 3 years ago

“Great company! The communication has been fantastic and more importantly the product is great. Our bridesmaid dresses have been ordered and I was struggling to find the colour to match however swagger and swoon have a great range of colours. The ties and pockets squares have arrived today and all in perfect condition and the quality is fantastic. I definately recommend using this company as good price, quick delivery and great communication”

Swagger & Swoon 5 star review on 11th May 2020

Posted 3 years ago

“Excellent service. From my initial order of swatches, to the final order for ties and pocket squares, the service received was second to none, and the special little surprise in my order box, was the icing on the cake. Thank you swagger and swoon, you are highly recommended. Thanks again Steve”

Posted 4 years ago

“A great service from start to finish. Free postage on samples was a huge plus and at 30p each I could afford to order a whole bunch to compare at home. Process of ordering my chosen colour was really easy. I typed the colour code into the website to make sure I definitely ordered the right one and all the products came up for that colour. Ties and pocket squares arrived within a few days, nicely packaged and presented. Very happy indeed”

Swagger & Swoon 5 star review on 5th May 2020

Posted 4 years ago

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Swagger & Swoon is rated 5.0 based on 1,343 reviews