Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,403 Reviews

100 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service from Swagger & Swoon. Ordered a swatch with arrived so quickly and then Amanda helped amazingly with the rest of my order. Such a personalised service. The mint green ties and matching handkerchief's arrived and look beautiful in their packaging. Thank you to everyone who helped with the order.”

Helpful Report

Posted 8 years ago

“Staff are very helpful and friendly. Swatch samples useful but wanted to see an actual tie. Returns procedure was very easy and efficient. We have now received our order. Not yet worn but bride and groom are happy with ties and pocket squares. Very good quality and lots of choice of colours. Items delivered very well packaged. Chocolates and messages are a lovely touch. Overall a fantastic company to deal with. Thanks Kate”

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Posted 8 years ago

“Excellent service, providing a wide range of men's stuff you'd not find in the chain stores.”

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Posted 8 years ago

“Absolutely supeb service from my first contact. Sian has helped me throughout and is fantastic at her job. Patient, helpful and understanding without any pressure. I would reccomend your company to anyone. Its so rare to get excellent customer service these days but you seem to of mastered it! Thank you you made a difficult decision easier :)”

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Posted 8 years ago

“Excellent bow ties, as always, so not disappointed at all, and delivered promptly. Love the fact you address me by my first name. 😄”

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Posted 8 years ago

“Really good products and excellent service.”

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Posted 8 years ago

“Efficient service, good product”

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Posted 8 years ago

“First class customer service ! Couldn't do enough for me and the added text messages and little treats in my order made me feel very special. Thanks for making it so easy !”

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Posted 8 years ago

“Goods delivered quickly Products are very good quality Staff very helpfull on phone when ordering goods All in All a very satisfied customer as I have been on several occasions when dealing with this Company Thanks Again”

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Posted 8 years ago

“Good quality cravat excellent service”

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Posted 8 years ago

“Excellent customer service, very friendly and helpful.”

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Posted 8 years ago

“Just bought the Maroon braces. They are beautiful! Lovely color, very soft, and the man says they are very comfortable :) All of that, plus marvelous customer service and a super speedy delivery!”

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Posted 8 years ago

“We wanted to order ties for our wedding that matched our bridesmaid dresses. Hannah at Swagger and Swoon was so helpful - I sent her a picture and she sent us some swatches and then sorted the ties for us straight away. A couple of days later they arrived and are perfect! We also received a kit Kat in the post ("have a break, because wedding planning can be stressful"). All in all Swagger & Swoon were a pleasure to deal with and made things really easy - if every company was like this, planning a wedding would be a picnic!”

Helpful Report

Posted 8 years ago

“Brilliant customer service. The orders came next day. Colour is almost an exact match to my bridesmaids dresses. They even put a chocolate heart in the order aswell which was a lovely treat. Great quality, great value for money. Would definitely recommend”

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Posted 8 years ago

“Good product great service. Definitely use again”

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Posted 8 years ago

“The customer service at Swagger & Swoon is very good. I haven't received my order yet but am sure I will be pleased with the quality when it does arrive.”

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Posted 8 years ago

“Very quick and easy, great to have samples sent before you buy. Very professional , lovely note and chocolate made it really personal and special.”

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Posted 8 years ago

“Brilliant customer service!”

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Posted 8 years ago

“Excellent customer service and very prompt delivery. Would highly recommend.”

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Posted 8 years ago

“Excellent customer service and very prompt delivery. Would highly recommend.”

Helpful Report

Posted 8 years ago

Swagger & Swoon is rated 5.0 based on 1,403 reviews