Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,416 Reviews

100 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent quality and very prompt service”

Helpful Report

Posted 9 years ago

“I ordered samples and Sian followed up with a text message to ask how I was getting on. I had already ordered ties elsewhere which were unsuitable however I missed the deadline to return them due to having a poorly baby. I was therefore reluctant to spend more money on ties. I explained this to Sian and she gave me 10% off which was really appreciated. She processed the order and I received the ties within a couple of days. They were packaged very well and there was also a couple of choccies in there! Excellent customer service; it is a shame that other companies are not like this.”

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Posted 9 years ago

“Excellent service, very prompt, good communication”

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Posted 9 years ago

“Good description, excellent communication and good delivery time.”

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Posted 9 years ago

“I was very happy with the items I purchased”

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Posted 9 years ago

“Very nice helpful staff would recommend to others”

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Posted 9 years ago

“What a great service - super quick & free delivery of all swatches & follow on orders, & a very personalised service - the staff really make you feel valued & that they can't do enough to help - I'd not hesitate to recommend Swagger & Swoon!”

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Posted 9 years ago

“They stocked the item I couldn't find anywhere else, and once ordered were very speedy in carrying out the delivery.”

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Posted 9 years ago

“Super fast service and excellent quality product. The signed note and chocolate were the icing and the cherry on top. Bravo!”

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Posted 9 years ago

“Amazing service. My purchase was received very promptly, and beautifully giftwrapped. I cannot tell you about the gift as it is for a birthday this week, but I have high expectations as my previous purchase was top quality.”

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Posted 9 years ago

“Lovely cravat. Delighted I bought it. Shipping & delivery was good too.”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Justhe how right colour and extremely fast service. Good quality and pretty sure will be a stand out part my wedding suit”

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Posted 9 years ago

“Absolutely fantastic service from Swagger & Swoon. Ordered a swatch with arrived so quickly and then Amanda helped amazingly with the rest of my order. Such a personalised service. The mint green ties and matching handkerchief's arrived and look beautiful in their packaging. Thank you to everyone who helped with the order.”

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Posted 9 years ago

“Staff are very helpful and friendly. Swatch samples useful but wanted to see an actual tie. Returns procedure was very easy and efficient. We have now received our order. Not yet worn but bride and groom are happy with ties and pocket squares. Very good quality and lots of choice of colours. Items delivered very well packaged. Chocolates and messages are a lovely touch. Overall a fantastic company to deal with. Thanks Kate”

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Posted 9 years ago

“Excellent service, providing a wide range of men's stuff you'd not find in the chain stores.”

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Posted 9 years ago

“Absolutely supeb service from my first contact. Sian has helped me throughout and is fantastic at her job. Patient, helpful and understanding without any pressure. I would reccomend your company to anyone. Its so rare to get excellent customer service these days but you seem to of mastered it! Thank you you made a difficult decision easier :)”

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Posted 9 years ago

“Excellent bow ties, as always, so not disappointed at all, and delivered promptly. Love the fact you address me by my first name. 😄”

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Posted 9 years ago

“Really good products and excellent service.”

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Posted 9 years ago

“Efficient service, good product”

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Posted 9 years ago

Swagger & Swoon is rated 5.0 based on 1,416 reviews