SureSafe Alarms Reviews

Name: SureSafe Alarms
Address: Bora Health LimitedAnfield Business Centre58 Breckfield Road South, Liverpool
Rating: 4.77

4.8 Rating 228 Reviews

97 %

of reviewers recommend SureSafe Alarms

Company Reviews

Metrics

4.8

Based on 228 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used twice the service was quick and good.”

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Posted 7 years ago

“Excellent attention from your engineer who installed and explained everything.”

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Posted 7 years ago

“Friendly, efficient and thoroughly professional service. The whole purchase, installation and testing process was made very easy and straightforward, both in the practical and the financial aspects. In short, this product seems to do 'precisely what it says on the tin'! I would recommend "SureSafe Alarms" without hesitation.”

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Posted 7 years ago

“It was very easy and simple to buy from SureSafe. It was refreshing to speak to a person and not an automated 'machine'. The sales person explained everything simply and easily understood what my needs were.”

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Posted 7 years ago

“The delivery was quick. The instructions were good. I had occasion to contact youf customer relations, Daniel, and was treated really well. Daniel answered all my silly questions, and was extremely patient. He was a real credit to your company. I will certainly recommend your company to people I know. Brian steele.”

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Posted 7 years ago

“I am very pleased to say that I was very pleased with the service you provided and are very happy to recommend this product and the firm. Everyone was very helpful and had good knowledge on all aspects. Thanks again Jackie”

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Posted 7 years ago

“I purchased the fall alert for my elderly Mother. A recent fall had knocked her confidence to continue living alone. The service I received from SureSafe was first class. Their aftersales service is also excellent should you need it. My Mother says she feels able to continue living independently which is great news for her and our family.”

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Posted 7 years ago

“Faultless information, service and delivery. Daniel from Sure Safe made several international calls to take me through what (for me) was a difficult installation in France. He was both knowledgeable and immensely helpful, and unfailingly patient, friendly and helpful. I'm 72 years old, and have never had better customer service in my life! The SureSafe team should be very proud of themselves. Thank you.”

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Posted 7 years ago

“Everything was explained clearly all my questions were answered the gentleman I dealt with was extremely professional and yet very friendly.”

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Posted 7 years ago

“I rang SureSafe Alarms as it was the only one I could find which had a detection mode on it in case my mum fell & was unable to press her necklace alarm. The person I spoke to was Daniel, who couldn't have been more helpful. He arranged a choice of delivery dates with the suppliers & rang me to check the best one for us & said they would ring one hour before arrival. On the appointed day, we waited for the phone call, which didn't happen. I then rang Daniel's office to find out what was happening but he wasn't there. Another gentleman said he would get hold of the suppliers who would then ring me in a few minutes. They didn't, so I rang Daniel's office again. The other man was very apologetic & said he would sort it! After about 5 mins the person that was supposed to be coming to us rang ,apologising & said he realised his company hadn't put the parts on his van & we rearranged the date. After another 5 mins I had another call,this time from Daniel, full of apologies. He had just found out about the problem with our delivery & was actually phoning from a family holiday in Florida! He said if he hadn't been on hol he would have checked everything that morning & we wouldn't have been messed about. I thought that was wonderful of him, to interrupt his holiday. In the end, all was sorted very satisfactorily & the alarm centre is very efficient & instant, when we've had a couple of queries. i would have no hesitation in recommending this company.”

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Posted 7 years ago

“Very helpful explanation of how the system works, and very good service.”

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Posted 7 years ago

“Fortunately I haven't as yet had to use it in anger but everything from help on initial contact, speed of delivery and customer service has been first class.”

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Posted 7 years ago

“All good news. Mother in law does a monthly check and the system works fine. Not had to use it for real yet but the family believe we are in good hands should mother in law need help.”

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Posted 7 years ago

“brilliant service very good item would recommend”

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Posted 7 years ago

“Best thing I've ever purchased. Equipment works flawlessly and great peace of mind for my mother and my self. Would recommend to any one . Thanks for the help guys”

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Posted 7 years ago

SureSafe Alarms is rated 4.8 based on 228 reviews