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Supanet Reviews

4.4 Rating 623 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

4.4

Based on 623 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

About Supanet:

Contact the Customer Service Team at: www.supanet.com/livechat

Supanet is a UK based telecommunication and internet service provider known for providing safe internet access for children.

In 1998, Supanet initially started as a dial-up Internet service provider in the United Kingdom. The company later started providing broadband, ADSL, Business Broadband, Fibre and additional services including web hosting, anti-virus software, internet telephony services, line rental, fibre broadband, online SMS services and other services.

Supanet are committed to only employing UK based call center staff with the Customer Service team being based out of Burnley Lancashire.

Supanet actively encourage reviews and appreciate all feedback whether good or bad, your comments help us to continually improve.

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park
Burnley
BB127TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Solved my technical problem toady”

Posted 5 years ago

“I'm a little disappointed whith my internet, very regularly my phone and tablet show wifi but no internet and I have to switch it off and on.”

Posted 5 years ago

“Had a problem with my landline. Contacted online chat and Ava had this rectified straight away.”

Posted 5 years ago

“ava was very helpful with my enquire and sorted out the uncertainty in the new contract with supanet.”

Posted 5 years ago

“Sorted my problem immediately”

Posted 5 years ago

“ava was very helpful and efficient”

Posted 5 years ago

“ava was very helpful”

Posted 5 years ago

“Excellent service”

Posted 5 years ago

“give me the information i needed quickly. Wiped some money i owed them due to a misunderstanding”

Posted 5 years ago

“She fix my problem, so I'm happy. Plus she was very polite”

Posted 5 years ago

“The lady was very helpful. But supanet have got stupid rules. We should be able to move our internet to our new house without having to agree to another two year stupid contract.”

Posted 5 years ago

“Fast response to chat request”

Posted 5 years ago

“Ava was both professional & friendly.”

Posted 5 years ago

“Ava was very responsive, so cant fault her customer service. Disappointed that I am still unable to send emails despsite having paid my subscription.”

Posted 5 years ago

“My queries were sorted out”

Posted 5 years ago

“Sorted my problem immediately”

Posted 5 years ago

“Absolute (chippy) company,and that's being generous with the truth. Tried to rip off Tandy paitent in the 90's very bent. - avoid.”

Posted 5 years ago

“I decided to use your chat line today as waiting time on the phone was 15 minutes. Ava was very helpful and explained everything clearly to resolve our query. Marion Leslie”

Posted 5 years ago

“Good response from chat service. Operator Ava helpful and resolved my login problem.”

Posted 5 years ago

“Dealt with problem quickly, efficiently and courteously. well done AVA”

Posted 5 years ago

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Supanet is rated 4.4 based on 623 reviews