Supanet Reviews

4.51 Rating 602 Reviews
89 %
of reviewers recommend Supanet
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Supanet Reviews

About Supanet:

Contact the Customer Service Team at: www.supanet.com/livechat

Supanet is a UK based telecommunication and internet service provider known for providing safe internet access for children.

In 1998, Supanet initially started as a dial-up Internet service provider in the United Kingdom. The company later started providing broadband, ADSL, Business Broadband, Fibre and additional services including web hosting, anti-virus software, internet telephony services, line rental, fibre broadband, online SMS services and other services.

Supanet are committed to only employing UK based call center staff with the Customer Service team being based out of Burnley Lancashire.

Supanet actively encourage reviews and appreciate all feedback whether good or bad, your comments help us to continually improve.

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park

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Anonymous
Anonymous  // 01/01/2019
A good level of support
Posted 2 days ago
great thank you for helping out mix up with new direct debit
Posted 1 week ago
Prompt excellent communication . Very helpful. Excellent result
Posted 1 week ago
Quick and easy customer service.
Posted 1 week ago
The person I spoke to was very helpful
Posted 1 week ago
The agent understood exactly what I wanted and resolved the issue quickly.
Posted 3 weeks ago
Dealt with the problem very good
Posted 3 weeks ago
Very happy customer thank u supanet
Posted 1 month ago
Excellent
Posted 1 month ago
very helpful
Posted 1 month ago
Really helpful swift response
Posted 2 months ago
Very helpful and nice
Posted 2 months ago
Another very helpful person. Lovely and very quick to respond to my questions
Posted 5 months ago
Quick and pleasant, eager to help, just the way it should be.
Posted 5 months ago
Contacted Livechat today, for the first time!
Was dealt with by Matty.
Very fast, efficient & helpful & polite service
Many Thanks
Posted 5 months ago
Prompt response to request.
Posted 5 months ago
Quick and efficient supachat service
Posted 5 months ago
I had an issue with login a few days ago and left a message on chat now. I then had to leave off to travel urgently for family reasons. On my return I am happy to see that all is now working fine. So I am very happy. All login's working well as they have always done for some time now.
Posted 6 months ago
Came online very quickly and resolved my issue quickly. The answers were literate and unambiguous. Very helpful.
Posted 6 months ago
Matty was very helpfull resolved my problem quickly and efficiently
Posted 6 months ago
Supanet is rated 4.51 based on 602 reviews