Supanet Reviews

4.50 Rating 590 Reviews
89 %
of reviewers recommend Supanet
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Supanet Reviews

About Supanet:

Contact the Customer Service Team at:

Supanet is a UK based telecommunication and internet service provider known for providing safe internet access for children.

In 1998, Supanet initially started as a dial-up Internet service provider in the United Kingdom. The company later started providing broadband, ADSL, Business Broadband, Fibre and additional services including web hosting, anti-virus software, internet telephony services, line rental, fibre broadband, online SMS services and other services.

Supanet are committed to only employing UK based call center staff with the Customer Service team being based out of Burnley Lancashire.

Supanet actively encourage reviews and appreciate all feedback whether good or bad, your comments help us to continually improve.

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Time Technology Park

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Anonymous  // 01/01/2019
Another very helpful person. Lovely and very quick to respond to my questions
Posted 2 months ago
Quick and pleasant, eager to help, just the way it should be.
Posted 2 months ago
Contacted Livechat today, for the first time!
Was dealt with by Matty.
Very fast, efficient & helpful & polite service
Many Thanks
Posted 2 months ago
Prompt response to request.
Posted 2 months ago
Quick and efficient supachat service
Posted 2 months ago
I had an issue with login a few days ago and left a message on chat now. I then had to leave off to travel urgently for family reasons. On my return I am happy to see that all is now working fine. So I am very happy. All login's working well as they have always done for some time now.
Posted 2 months ago
Came online very quickly and resolved my issue quickly. The answers were literate and unambiguous. Very helpful.
Posted 2 months ago
Matty was very helpfull resolved my problem quickly and efficiently
Posted 3 months ago
Aria was very helpful top marks x
Posted 3 months ago
Very quick to diagnose and solve the issue.
Posted 4 months ago
Dealt with tech issue
Posted 4 months ago
Very helpful and efficient
Posted 4 months ago
Thanks for all the help thankyou so much means a lot thankyou
Posted 4 months ago
Ruth was very helpful today and i will not hesitate to contact her again if I ever feel as though I need some help
Posted 4 months ago
Quick and efficient answer to my question.
However it would be great if the information was available in "my account"
Posted 4 months ago
Today ruth was very helpful and I definitely feel she deserves 5 stars
Posted 5 months ago
Ben on Livechat showed me how to access my deleted e-mails.
Posted 6 months ago
Ruth was great sorting out my issue with broadband
Posted 6 months ago
Answered questions promptly
Posted 6 months ago
Laura was super fast and quic with me
Posted 6 months ago
Supanet is rated 4.50 based on 590 reviews