Supanet Reviews

4.4 Rating 623 Reviews
87 %
of reviewers recommend Supanet
4.4
Based on 623 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Supanet Reviews

About Supanet:

Contact the Customer Service Team at: www.supanet.com/livechat

Supanet is a UK based telecommunication and internet service provider known for providing safe internet access for children.

In 1998, Supanet initially started as a dial-up Internet service provider in the United Kingdom. The company later started providing broadband, ADSL, Business Broadband, Fibre and additional services including web hosting, anti-virus software, internet telephony services, line rental, fibre broadband, online SMS services and other services.

Supanet are committed to only employing UK based call center staff with the Customer Service team being based out of Burnley Lancashire.

Supanet actively encourage reviews and appreciate all feedback whether good or bad, your comments help us to continually improve.

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park
Burnley
BB127TW

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Anonymous
Anonymous  // 01/01/2019
Very helpful in answering my questions
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Posted 2 years ago
I have been with supanat for over 20 years and have never had any issues. I recently needed a new router and their customer service during the follow up was outstanding, they rang each day till router was delivered to check had it been received and if I had successfully set it up. UK call centre always a benefit when dealing with technical issues
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Posted 2 weeks ago
Excellent technical support in setting up a new wireless router box after previous box broke. Patient and helpful technician. She did agree though password directions on back of router unclear and confusing.
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Posted 9 months ago
Very bad internet
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Posted 2 years ago
Very helpful in answering my questions
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Posted 2 years ago
Very helpful in answering my questions
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Posted 2 years ago
Great response, and very helpful
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Posted 2 years ago
Alyson was extremely helpful, sorted my queries very efficiently. Thank you very much :)
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Posted 3 years ago
Friendly quick advice
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Posted 3 years ago
A good level of support
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Posted 3 years ago
great thank you for helping out mix up with new direct debit
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Posted 3 years ago
Prompt excellent communication . Very helpful. Excellent result
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Posted 3 years ago
Quick and easy customer service.
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Posted 3 years ago
The person I spoke to was very helpful
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Posted 3 years ago
The agent understood exactly what I wanted and resolved the issue quickly.
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Posted 3 years ago
Dealt with the problem very good
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Posted 3 years ago
Very happy customer thank u supanet
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Posted 3 years ago
Excellent
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Posted 3 years ago
very helpful
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Posted 3 years ago
Really helpful swift response
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Posted 3 years ago
Very helpful and nice
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Posted 3 years ago
Supanet is rated 4.4 based on 623 reviews