“I think the course was good but i would like to of had more physical talks rather than just doing all the work on the laptop and have more discussions but other than the staff are very polite and very helpful.”
“The Civil Service Skills for Work course provided useful information about customer service, job applications, interview preparation and recruitment processes. The tutor was knowledgeable and the course covered a range of relevant topics.
However, I found the workload quite intensive for a two-week course, and some activities would have benefited from clearer instructions, better organisation, and more time to prepare in practice. A more manageable pace and additional opportunities to practise would improve the overall learning experience.
Overall, the course was informative, although I feel there is room for improvement.”
Thank you for your largely positive review, and for your honest feedback - it is much appreciated! 😊 We will pass your comments about the pace of study to the team. For now, we wish you the best of luck as you approach the next stages of your career journey!
“I was bit sceptical but now very glad I did it. Certainly helps that you have a great tutor such as Miss Carlene Moore as it makes it's more interesting and refreshing. She has a great energy. Happy to say have learnt many tips in in general and for seeking employmentin the civil service sector. I would recommend it.”
“Overall it was very informative and helpful. However, the first week of "Customer Service" could have been cut in half and we could have focused more on preparing for Civil Srvice jobs. That time could have been used for looking for jobs, preparing CV's, personal statements, etc.”
Thank you for taking the time to write a review for our new Civil Service Skills for Work course Maria! 😊 We're pleased you found the course so informative and helpful, while we appreciate your constructive criticism, which we will pass on to the team. Wishing you the best of luck for your next steps! 🤞
“Some of the other students on the course weren’t showing Respect, which means they weren’t listening the British Values part of the course and there wasn’t enough group work”
Thank you for taking the time to leave your review - we appreciate your feedback and will pass your comments onto the team for review. Wishing you all the best for your future plans! 😊
“I haven't had any online courses before,so I don't really have anything to compare this one with. I think it's okay for an entry level course.
A teacher was treating us more like friends, not students. We shouldn't be hearing details about her personal life or complaints or anything that isn't the course material really... But maybe this is how it works here in this country. :) She might need more training herself. A lot of time was wasted because of lack of the structure and organisational skills. I might be wrong, I might be not. Thanks anyway.”
“The course offers new information that I wasn't aware of before. It does a good job of reinforcing customer service values and has a well-rounded syllabus. The pacing of the course could be better rather than being stretched out over 2 weeks but other than that, it was good.”
Thank you for your positive review - we are pleased you learnt so much and that you found the content so well rounded! 👏 We appreciate your feedback about the pacing of the course and will pass that onto our team. 🙂
“Overall, I would rate this training 3 out of 5, which I feel is generous given my experience. While I did gain some useful information from the course and it helped put me into a routine for two weeks, there were several negative aspects that affected the overall quality.
The main issue was the tutor’s attitude and lack of engagement with learners. At times they came across as rude, dismissive, and uninterested when people asked questions. There was also a clear lack of interaction and encouragement during sessions, which made the environment feel uncomfortable and unmotivating. Some learners appeared to be treated poorly or spoken to in an inappropriate manner, which negatively impacted the learning experience.
Although there were a few positives, the quality of tutoring and the lack of support and professionalism made the course less effective than it could have been.”
Thank you for your review and feedback on the course. We are pleased to hear that you gained some useful information, but we are sorry to hear that parts of your experience didn't fully meet your expectations. We always aim to provide excellent training and service, so we will pass your comments onto the team. Please reach out if you feel we can be of any further assistance.
“It’s probably not ur guys fault but the job centre shouldn’t force people to be there it ruins the experience for the people that do, I think u guys should just drop advertising the “ guaranteed interview “ thing or at least inform people there won’t be many jobs before they start”
Thank you for taking the time to leave your review Lakshan. 🙂 We'll definitely pass your comments onto the team. We hope that you were able to take at least some benefit from the course, and wish you the best of luck with your future plans!
“I found it interesting but am not going into civil service but I did learn more about the civil service some times I found the pace it went quite quick and it was alot to take in .”
“The training is good and I did get a lot out of it. However they reqally need to look at how the pre assesment for the course is done as the ability among the participants was to large.”
“Enjoyed the course mostly but felt it was more suited to people searching for their first/second jobs, (creating a CV, basic interview skills..) I had been given the impression it would be more targeted and focus on Civil Service applications”
Thank you for your review and for your honest feedback! 🙂 This course does cover the employability basics quite comprehensively, but we hope you were able to gain something from the Civil Service insight. If you need any further help, feel free to reach out to the team!
Thank you for your review - we are pleased to hear you have learned some new interview techniques. If you feel there's something else we can help you with, please reach out to our team! 😊
Thank you for your review, and we always appreciate honest feedback. Please reach out to our team directly if you feel we can help you clarify anything. 🙂
“The tutor was marvellous explained the course and the feed from Zoom was a little glitchy at times she was great. The only thing for self is because of my health issues disabilities with sight mostly and altism and other problems I found very hard to keep up.
My criticism of the course is the way it is held as I live in Colchester and Dedham a village and rely heavily on public transport it would of be useful to have better communications with my location via Colchester City a venue that is mostly easy to get to sometimes?
And to finish I like thank Strive training in my own way by please make some changes to Zoom classes for those with disabilities difficulties please...”
Thank you for taking the time to write your review James! 🙂 We are pleased to hear that you enjoyed the course and you found your tutor was helpful. If you need further assistance with any of the issues you mentioned, don't hesitate to reach out to our team via our website or call us on 0800 180 4841. Good luck with the next stages in your career journey! 🚀
“Good learning. I thought the course would cover the history of the Civil Service and how each government department operates and the different types of jobs and workers they recruit. It was a good experience and made me think about how I apply for jobs and how I can improve applications.”
Thank you for your review - we're pleased it helped you rethink the way you apply for jobs. 🙂 Wishing you the best of luck as you approach the next steps of your career. 🚀
