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Stovesonline Ltd Reviews

4.9 Rating 1,724 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,724 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
K
Verified Buyer
“Shirley was very helpful throughout the purchase of our double sided stove, as living in France we had lots of questions prior to ordering and she took the time to find out technical details to help us make a decision - great service and delivery - we would definitely recommend - Thank you! Images of Double sided Fire Place with recently installed Herald 6”
Stovesonline Ltd 5 star review on 7th September 2020 Stovesonline Ltd 5 star review on 7th September 2020 Stovesonline Ltd 5 star review on 7th September 2020
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D
Verified Buyer
“Shirley was really helpful and the fitter she recommended was great”
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B
Verified Buyer
“Great, quick fast delivery and very helpful over the phone”
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A
Verified Buyer
“Multi fuel stove looks lovely, looking forward to winter to use it. Staff friendly and helpful.”
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T
Verified Buyer
“I live in France & had contacted Stoves online for spares I needed for our wood burner. Great service from start to finish, prompt replies to my e-mail questions (Thanks Rachael) , easy & secure payment method & very quick delivery of items I needed. If you are reading this review & based on my personal experience, I'd highly recommend using them.”
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S
Verified Buyer
“Five out of five for service especially as I placed my order at the height of the pandemic. Exact part too .”
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D
Verified Buyer
“Everyone we dealt with at Stovesonline have been extremely knowledgable and helpful. Their website too is full of great information. I would definitely recommend buying from them.”
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N
Verified Buyer
“Second time dealing with Stovesonline from abroad (Ireland). Extremely happy with their product and service. Particularly useful is their flue design service.”
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A
Verified Buyer
“Great value and great to deal with - very helpful too. Was recommended by a friend and I would recommend to others. Would definitely use again. :)”
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H
Verified Buyer
“Brilliant service. Super fast delivery to Germany with great communication at every step. Definitely recommend.”
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R
Verified Buyer
“I dealt with Shirley who was extremely helpful, knowledgable and efficient would definitely recommend this company.”
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S
Verified Buyer
“Very helpful - good advice and speedy delivery”
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A
Verified Buyer
“Stovesonline were very helpful and professional, we are very pleased with our Opus Harmony G stove”
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A J
Verified Buyer
“Fantastic service, great advice,super helpful follow up. I live at the other end of the UK but we're happy to use Stoves Online, we felt bound to do so having previously benefited from their fantastic on-line advice, and was so glad I did, from end to end great service and a real pleasure to deal with real people who care about their customers and their business.”
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S
Verified Buyer
“I was initially nervous about buying a stove online but the process and service from Stovesonline made it very straight forward and it went like clockwork”
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S
Verified Buyer
“Excellent service and advice. Jack was very helpful and clearly knowledgeable with regards to my query. He quickly identified the part I needed for my fire and arranged the purchase. Delivery was within the week. I can completely recommend Stoves online.”
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V
Verified Buyer
“Susie has a Really good knowledge of all the types of stoves past and current and was able to recommend stoves suitable to my needs. Stoves online were a pleasure to deal with easy to communicate with and supply A wide range of stoves which are competitively priced. My stove was supplied in good time. I was also put in touch with several installers. The installers are really busy, so you need to get in quick.”
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N
Verified Buyer
“Would recommend, very helpful and friendly, only drawback was the time it took to get the parts for my stove. I understand that the issue in getting parts is now resolved”
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T
Verified Buyer
“Very helpful and very good price”
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S
Verified Buyer
“Delighted with my choice of stove and the whole service, from the design though to the installation. Stovesonline were always available on the phone to give advice which turned what felt like a challenging project into a perfectly straightforward job”
Stovesonline Ltd 5 star review on 5th September 2020
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Stovesonline Ltd is rated 4.9 based on 1,724 reviews
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