Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stovesonline we're very easy to buy from. A quick telephone call to buy the stove and then I was updated on delivery details by email and my stove was delivered to south west France as planned. I would recommend Stovesonline.”

Helpful Report

Thanks Victoria, we aim to make it as smooth as possible for you. Merci.

“Working with Stovesonline was easy, all I had to do was use their easy measuring guide to get a quote, all the parts turned up and worked a treat. I would highly recommend them.”

Helpful Report

Great to hear Andy, thanks. Hope that your stove is running just like it should on its nice new chimney.

“Very prompt service”

Helpful Report

“Extremely helpful and understanding the products required. Always happy to help with technical support.”

Helpful Report

Thanks Jeremy, we do like to know our products, stovegeeks might be apt in fact. :)

“They are really Helpful and the Delivery was very efficient”

Helpful Report

Brilliant, great to hear, thanks for your review Charles. :)

“I am extremely satisfied with my Woodfire CXC12 and all the support I received with the installation”

Helpful Report

Hi Tom, many thanks, appreciated. Glad you are liking the CXC12. I used to run my old house on an F12, a great boiler stove.

“The order was dealt with promptly and the stove was despatched safely and was well packed. A local installer was recommended and, although there was a delay in the installation owing to the workload of the firm, it was completed very efficiently. All email communications with Stovesonline were dealt with successfully and in a friendly way.”

Helpful Report

Thanks John, it sounds like it all went ahead to plan as we like it. As with all good tradespeople the good ones are of course often a little booked up. We are always here should you need anything and will be happy to help.

“Just like mechano , said what I was doing and they designed what I needed, highly recommend this company and it arrived in no time”

Helpful Report

Good to hear, thanks for the recommendation David. Our AKW twin wall chimney goes together so easily doesn't it. Hope you are enjoying your stove. :)

“Great advice on flue design and sourcing of a double sided stove. Highly recommended.”

Helpful Report

Great, many thanks David, glad we could help. Double sided stoves add such a sense of space to a room.

“It works extremely well. I would recommend it to anyone”

Helpful Report

Thanks Frances, double sided stoves are great aren't they. :)

“Stovesonline met our requirements and were most helpful in assisting our plumber with the information he needed to complete the install.”

Helpful Report

Thanks James - good to know, glad our heating engineers were of help.

“really helpful”

Helpful Report

Hi Jon - many thanks, glad to hear it. You can pick up from our warehouse in Dunkeswell anytime - just ask one of the team. :)

“We have had very good service from Stovesonline. The staff are very friendly & helpful & we are delighted with our pellet stove.”

Helpful Report

Thanks Pam, and great to hear. We love our Klover pellet stoves too. : )

“Excellent service and many thanks to Christine for her help.”

Helpful Report

Thanks Jan, and I'll pass that along to Christine too.

“Great service, nice people, very fast delivery.”

Helpful Report

Brilliant to hear. :)

“excellent except price was not wonderful.”

Helpful Report

Hi Chris, thanks for your positive review. Sorry about the price and we'd better try hard to get you a great value deal for your next stove then. We can do better on some stoves than others, so it might be worth giving Rachael an idea of the type and size you are after and she can come up with a selection of options for you? I will flag this up with her so that when and if you come back that we know to make an extra effort for you.

“We couldn't be more satisfied with the stove and the service that Stoveonline provided.”

Helpful Report

Many thanks Linda, and really pleased to hear that.

“Always accommodating and processes orders quickly.”

Helpful Report

Great thanks Paul, always happy to help. :)

“Good value for money, excellent advice, and delivered on time brian Jones”

Helpful Report

Thanks Brian, good to hear. :)

“Showroom was close enough to visit, products were what we wanted, they are not the cheapest but service provided was very good”

Helpful Report

Hi Paul, thanks, glad to be of help. We do always try hard on pricing as well as service, but yes we can't promise to be the cheapest.

Stovesonline Ltd is rated 4.9 based on 1,509 reviews