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Stovesonline Ltd Reviews

4.9 Rating 1,724 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,724 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
D
Verified Buyer
“Very good customer service and clear precise ordering”
Helpful Report
M
Verified Buyer
“Great technical advice. Followed up with prompt delivery of parts”
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P
Verified Buyer
“The technical support, detailed advice, supply of goods and handling of returns were all outstanding, and particularly helpful were Ben Cazzola and Jamie Bennett. Less impressive is the sales room and telephone advice from the sales room. I recently enquired about another wooodburner (Stovax Elise 850) that I may be interested in buying but was put off from taking it further with your company.”
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A
Verified Buyer
“very good bought from them before and recommended to others”
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G
Verified Buyer
“Great team to deal with highly recommended”
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J
Verified Buyer
“Superbly well”
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J
Verified Buyer
“Excellent Service and advice. Great Log burning stove installed and working a treat.”
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D
Verified Buyer
“Excellent service to find best international freight options for a relatively modest order”
Helpful Report
L
Verified Buyer
“excellent advice and service”
Helpful Report
Mr I C
Verified Buyer
“superb in all respects.”
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A
Verified Buyer
“Stoves online did what it said on the tin. Have to say owning a top of the range model in the house I was a little concerned about ordering an "unknown" brand online. The stove was delivered promptly and in good order. The stove has now been installed in our Garden Room (which is very well insulated). It performs well for a small stove, is controllable even in windy weather. The stove is rated 4 - 5Kw and warms the room very quickly (room 3.5m x 3.5m x 2.3 high). Indeed we have recorded 46 C which is a bit warm.”
Helpful Report
J
Verified Buyer
“Juliet is amaxing so professional and a joy to do business with.”
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M
Verified Buyer
“Very pleased with the service.... everyone was easygoing... Ben was particularly helpful with the design of the flue system... the parts all arrived on time...thanks”
Helpful Report
R
Verified Buyer
“Quick and friendly service. Procured original parts for our pellet stove without any problems.”
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I
Verified Buyer
“I have used stovesonline several times over a number of years, having bought a stove from them, had advice on flue planning and also in connection with a stove spare part that I could not identify. On each occasion I have received outstanding help and customer service and would not hesitate to recommend them.”
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O
Verified Buyer
“Perfect! and when I ordered the wrong part, there was a hassle free no quibble return process”
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C
Verified Buyer
“Excellent. Really efficient service.”
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N
Verified Buyer
“Excellent”
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J
Verified Buyer
“Very well, had great difficulty trying to find a company able to supply parts for our stove, and was delighted to find Stovesonline”
Helpful Report
D
Verified Buyer
“I recently placed an order for a replacement part for our Mandor Envicta fire and from start to finish they were just excellent, would highly recommend”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,724 reviews
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