Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton, Devon
Rating: 4.91

4.9 Rating 1,752 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,752 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton
Devon
EX14 4RD

Stovesonline Ltd 5 star review on 23rd August 2026

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been recommending you for years.”

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Thanks Peter, it is very much appreciated :) Jack

“Great job with my wood burner. Efficient, good value, helpful.”

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Thanks Luciano :)

“Efficient and friendly service with rapid turnaround and delivery.”

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Thanks Dean, we have a large well-stock warehouse ready to ship most items , glad we could help :) Jack

“extremly very well”

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Thanks Ernest :)

“Gave good advice and were efficient and reliable.”

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Thank you :)

“I have used Stovesonline twice for there help on line for flues. Ben gave me a prompt service both times, price seemed fair just so I would use them again.”

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Thanks Martin, I will be sure to pass your kind words to Ben :) Jack

“Brilliant”

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Thanks Richard :)

“excellent service and knowledge of their products”

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Thanks Sam :)

“Very well. Sent a moisture meter that I ordered, which has been invaluable.”

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Thanks Margaret, moisture meters are such a useful tool to accompany any stove! Glad you like it :) Jack

“Very helpful, informative and friendly. Would not hesitate to go back to them again”

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Thanks Mark :)

“Quality product at a decent price arrived on time. No problem.”

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Thank you :)

“A great service! Friendly and helpful. The best price I could find on the Internet and delivered on time.”

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Thanks David, we try our best to offer not only the best service but also competitive prices :) Jack

“A great service and I would definitely use them again.”

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Thanks Lucy :)

“excellent service and quality of product. great people to deal with”

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Thanks Peter :)

“Really helpful with technical and practical information to resolve all the issues involved with installing a double sided wood burner. Thanks for all your help. Mr Octigan.”

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Thanks Basil, glad we managed to get you up and running. Any other queries, don't hesitate to contact us Jack

“Very helpful. we bought our fireplace 9 years ago from Stovesonline. If we need to replace firebricks etc, they know exactly which part we need. Great customer service from the start!”

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Thanks David, we have a very knowledgeable spare parts team who are always more than happy to help :) Jack

“Very helpful people, they made loads of information available to me about a range of different products and helped me to choose the right stoves for my house. Delivery information was clear and accurate. I'm very happy with the stoves I chose and very pleased that I went to Stoves online. I highly recommend this company.”

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Thank Gill, We always try to offer sound advice to ensure you are choosing the right stove to suit your needs :) Jack

“Excellent response and service”

Stovesonline Ltd 5 star review on 9th April 2019

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Thanks Russell :)

“Absolutely spot on. I ordered my stove to go France and it arrived on time and in perfect condition. Susi could not have been more helpful and was a real pleasure to deal with. I would thoroughly recommend these guys.”

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Thanks Sara, I will forward this onto Susi :) Jack

“The after-sales service is excellent. I had an issue with a mis-shapen length of twinwall flue. My emails were answered both after 5 pm on Friday and during Saturday morning. Thanks to the help received my installer was able to utilise the part, so I could use my stove later the same day.”

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Thanks for your kind words, Steve. We understand that if an issue occurs, it is paramount we act upon it fast to ensure you can be up and running in no time. :) Jack

Stovesonline Ltd is rated 4.9 based on 1,752 reviews