Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, thank you!”

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Thanks Robin :)

“excellent, delivered sooner than expected”

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Thanks Barbara :)

“very helpful on the phone”

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Thank you Allan :)

“Very good advice and service throughout”

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Thanks Michael :)

“GREAT SERVICE, DELIVERED ON TIME, EXCELLENT CUSTOMER RELATIONS. I WOULD HIGHLY RECOMMEND THEM TO ANYONE.”

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Thank you Terry :)

“My experience with stovesonline as an independent Installer: Top before and after sale service Very friendly , helpful and knowledgeable company Huge Range on stoves / heating products I know stovesonline since 2014 , it is a family business and they love what they doing, Highly recommended 5 star ++++ Bernd Dentrich Stovelondon LTD”

Stovesonline Ltd 5 star review on 24th April 2019

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Thanks for your kind words Bernd, it is always a pleasure dealing with you :) Jack

“Really Werll. Juliet could not have been more helpful”

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Thanks James :)

“Beyond expectations advice and customer service. Made the whole process of ordering the correct flue a pleasure. Could not recommend enough.”

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Thank you for your kind words :)

“Helpful staff and good service.”

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Thanks Ian :)

“We always find Stovesonline competitive and very efficient with delivery’s, knowledgable and helpful. We would strongly recommend this supplier for any stoves required.”

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Thanks for your kind words David :)

“Helpful and friendly highly recommended”

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Thanks James :)

“excellent advice and very helpful”

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Thank you :)

“very helpful with the shopping list in what i would be needing for the installation of my wood burner, and all my technical questions regarding installation were answered expertly. All calls were returned promptly making the experience on installation a pleasant one many thanks”

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Thanks for your kind words James, we are always on hand to answer any of your queries :) Jack

“First Class Service. Very pleasant to deal with. Items are very good quality.”

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Thanks Andrew :)

“Very happy with Stovesonline service and wouldn't hesitate to recommend them.”

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Thank you Gerry :)

“Pleased with the overall experience from ordering to delivery. Customer care service was also useful to me during the comissioning stage.”

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Thanks Mark :)

“Even though their showrooms were "closed" for a refurb, when we phoned to enquire about their products they invited us to view their stock in their show room. They put themselves out pulling out stoves we had shortlisted to view. Most traders would have said come back when we're open.”

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Thanks for your kind words Philip, although we were refurbishing our showroom, we do understand that it is nice to see the stove before purchasing :) Jack

“Friendly staff in a very helpful company, planning flue design and supporting getting the product to you asap. Quality products at competitive prices.”

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Thanks for your kinds words Alan :)

“Excellent - We exchanged a number of e-mails when I was in the process of making my final choice of stove and all were answered promptly with the detailed information I requested. The ordering process was clear and the product was delivered in the time frame promised.”

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Thanks Mike :)

“Excellent service.”

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Thanks Douglas :)

Stovesonline Ltd is rated 4.9 based on 1,509 reviews