Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product Excellent, Carriage charges higher than expected”

Helpful Report

Thanks for taking the time to leave a review, Scott. We use DPD as a parcel carrier as we believe they offer the best service. They offer an hour time slot and a very comprehensive tracking system. Most of all, we use them as we get so few damages meaning our customers will get the product when needed. We trialled several different carriers, the ones offering the lowest price, had the most damages. Take care Jack :)

“Excellent service”

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Thank you Paul :)

“I asked for their advice. Went on their recommendation and order was perfect! I live in France, delivery was also good.”

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Thank you Joyce, we have many happy customers in France :)

“I bought a DG IVAR 5 stove from Stovesonline. The sale was straight forward, any queries were answered immediately by phone or email and delivery was on time. Although I opted for a demo model, they gave me a brand new stove at the same price. I am very pleased with the stove and I would buy again from them as the need arises.”

Stovesonline Ltd 5 star review on 16th May 2019

Helpful Report

Thanks Kyriacos for the lovely review. I am glad to see you are enjoying the Ivar 5, personally this is one of my favourite stoves that we offer. Not just because of the elegant clean lines, but the beautiful flame pattern that can be achieved. If you need anything at all, then do get in touch. Jack :)

“Quick, easy transaction.”

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“Great, they give a personal service and help out when you need technical support”

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“excellant service”

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Thank you Jonathan :)

“Excellent service, fast dispatch and helpful staff.”

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Thanks Adam for the kind review. We always try to offer the most competitive price from the get go :)

“What I wanted, when I wanted.”

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Thanks Frederick, we try to stock as much as we possibly can to avoid any disappointment :)

“Very efficient and good service. Did what was promised!”

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Thank you Phil :)

“Excellent, knowledgable and helpful first class service.”

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Thanks, Luke. It is very much appreciated :)

“Very helpful, friendly consultation and advice”

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Thank you Karen :)

“I used their services when I installed my on wood burner, Everyone I have dealt with at stovesonline have been professional and very helpful both with advice and service. I cannot speak more highly of them and I would recommend them to anyone”

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Thank you so much for your kind words, Peter. Glad to hear you enjoyed your experience with us. Should you need anything in the future, you know where we are :)

“I have had the pleasure of using Stovesonline on a few occasions. Their friendly service and knowledge is second to none. They provide excellent products at a great price . Get cosy with Stovesonline”

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Thanks Nick for the fantastic review. I hope you are enjoying your stove :) As always, if you need anything, give us a shout Jack :)

“Supplied On time and in Good Condition”

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Thanks for the great review David :)

“Very well - helpful and knowledgeable staff, efficient delivery.”

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“Very well - helpful and knowledgeable staff, and efficient delivery service.”

Stovesonline Ltd 5 star review on 15th May 2019

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Thanks Toshi,that is a super smart looking pizza oven! We do have some smaller products available to order online :)

“Quick hassle free service”

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Thank you Roy :)

“Very comprehensive knowledge of their products with excellent support and service”

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Thank you for taking the time to leave this review Richard :)

“Friendly with great service and input around design”

Helpful Report

Thank you Phil :)

Stovesonline Ltd is rated 4.9 based on 1,509 reviews