Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton, Devon
Rating: 4.91

4.9 Rating 1,752 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,752 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton
Devon
EX14 4RD

Stovesonline Ltd 5 star review on 23rd August 2026

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and pleasant to deal with covering all the information we needed, and more.”

Helpful Report

Thanks Brett :)

“Never anything short of total professionals”

Helpful Report

Thanks Dave, we do ask all of our pallet couriers to call at least an hour before delivery. They should all arrive with a tail-lift and pallet trucks so they can unload themselves. I will certainly pass on your comments :) Jack

“Help and support excellent, Ben was very helpful in designing the twin wall flue, delivered as promised on time”

Stovesonline Ltd 5 star review on 10th April 2019

Helpful Report

What a great looking stove! Thanks for your kind words Andy :)

“very helpful clear responses to questions asked”

Helpful Report

Thank you Christine :)

“prompt and efficient”

Helpful Report

Thanks Richard :)

“From start to finish they offered me a friendly and a professional service, having surveyed the market I knew that their price to be £100's less than their nearest competitor, so add excellent value to this.”

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Thanks for your kind words Tony :)

“Very good gave me good advise and ended up with a good product will be using them again soon”

Helpful Report

Thanks Phil, we are here when you need us :) Jack

“Very good service, delivery and admin very efficient. Stoves are just as expected.”

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Thank you Jenny :)

“Ordered stove online and received great service, carefully packed and quick delivery”

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Thanks Jeremy :)

“I've been using Stovesonline for 9+ years now, their knowleadgable staff have always been available to answer my questions & provide solutions, many thanks guys!! Would definitely recommend”

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Thanks Mark for your kind words :)

“We've had very helpful service from Stovesonline and have now purchased five stoves from them.”

Helpful Report

Thanks for your kind words, it really does mean a lot :) Jack

“Excellent product at a great price”

Helpful Report

“Stove is great. I think a better illustrated User Manual is essential, with diagrams. That provided was worse than useless, The assumption that it’s intuitive is bizarre for such an expenditure to have it not work to full potential.”

Helpful Report

Hi - thanks for your review - and thanks for still rating us well even though the manufacturer's manual wasn't great. I actually have to agree with you - its fairly basic isn't it? I hope you were able to make use of our help and support? We could and would have guided you and your installer through the process - that's all part of our service. I will flag that up with the manufacturer - hopefully they can rework those manuals to make them a bit more helpful. It is a good stove you are right, silly for the manual to let it down. All the best, Sune

“I have used them for a quite a few of our projects, they are great to deal with and competitive”

Helpful Report

Thanks Tracy, always here to help :) Jack

“A great company, always helpful and goods arrived quickly.”

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Thanks Vincent :)

“From start to finish ordering my Westfire stove was easy with Stoves Online. Once I selected the unit I was contacted by one of the team to ensure I had the correct fittings and flue connector. The stove arrived well packed and on time even out here in the Shropshire countryside. I would recommend anyone looking for a stove or wood fired heating system to contact Stoves Online as they have all the answers to any questions you may have.”

Helpful Report

Thanks for your kind words Stuart, excellent looking stove and the dog seems to be enjoying it. If only we could offer free wood for life :) Jack

“Very good, deliver prompt, and helpful on phone.”

Helpful Report

Thanks Richard :)

“Excellent service, excellent stove and excellent price. It was difficult to find a double sided stove and Stovesonline came up trumps.”

Helpful Report

Thank you for your kind words :)

“Sorted my problem flue and now all brilliant!”

Helpful Report

Thanks Graham, glad we could help :) Jack

“Had 3 stove excellent service will recommend”

Helpful Report

Thanks Pete :)

Stovesonline Ltd is rated 4.9 based on 1,752 reviews