stampit Reviews

Name: stampit
Address: West Court, Campbell Road, Stoke-On-Trent, United Kingdom
Rating: 4.85

4.9 Rating 6,108 Reviews

97 %

of reviewers recommend stampit

4.9

Based on 6,108 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About stampit:

PREMIUM STAMPS

Visit Website

Phone:

0800 112 3880

Email:

emma.stewart@trodat.net

Location:

West Court,
Campbell Road,
Stoke-On-Trent
United Kingdom
ST4 4FB

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stampit 5 star review on 10th April 2024

S Pamela Palmer

stampit 5 star review on 28th February 2024

stampit 5 star review on 5th February 2024

stampit 5 star review on 29th January 2024

stampit 5 star review on 28th January 2024

stampit 5 star review on 21st January 2024

568

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For £39.99 i expected a stamp that is pretty robust. On an ordinary sheet of A4, the imprint is barely noticeable. Sorry cannt recommend.”

Helpful Report

“My embossing stamp broke after 3 uses. Defective, poor build quality. Go somewhere else.”

Helpful Report

We are sorry James, clearly, after our call there is an issue with the plates. Happy to refund or remake this for you. Thanks Daniel

“Extremely poor service. On the website it states 1-3 working days, I placed the order 4th May, and received it 26th May, with the Virus being used as an excuse for over 3 weeks delivery! Absolutely astonishing and such a shame they had to be dishonest about delaying my order due to delivery, I have received many deliveries in the past month within a week, this is including from normal snail mail second class.”

Helpful Report

“I ordered a blue stamp and twice a black stamp was sent out. This was a gift for a friend and she was not too happy about it especially as her husband had got black ink all over this hands trying to change the ink pad! I have now spoken to David from Stampit and he is sorting it all out. I hope this does the trick.”

Helpful Report

“Happy with my stamps, but problems arose when ordering refill ink pads. I ordered two which were the wrong size, my fault, so contacted Stampit to ask if I could return and swap them. I was told to return them to initiate the exchange, so I returned them in their original packaging. A few days later I receive the original package (with new postage), with both incorrect ink pads unwrapped and ink all over my fingers as I inspected them. They had clearly been handled and thrown back in the box, with my note and re-sent, my request ignored. The ink pads were already useless to me and now they cannot be returned!! Appalled at the shoddy nature of the transaction!”

Helpful Report

“I DIDN'T RECEIVE MY ORDER! I MADE CLEAR I NEEDED IT BEFORE XMAS! IM REALLY UPSET ABOUT IT”

Helpful Report

Hi Nancy - what this on here : Tracking no. 3204738170000800DB96F Your item was delivered on 19-12-2018.

“Item sent was not what I ordered. I specifically asked for a clay stamp and was told what to order. It came as a regular stamp. After many days of trying to reach seller she responded that she would send the correct stamp. After not receiving a re placement I tried again and was promised a replacement.”

Helpful Report

“I ordered my on stamp on 4/11/18 with a next day delivery all paid for in advance. I was shocked to receive an email from Dwaine Richardson at 18:10 on the 5-11-18 when my order was supposed despatched saying that my stamp would not be delivered as it has failed a quality check! And in the 6-11-18 the actual date that I was supposed to receive my stamp, is when I got proof reading and my stamp was sent after that, anyway I got it on the 7/11/18 despite paying for next day delivery with my order on the 4/11/18. Dwaine’s excuse was because he was busy going through his emails, he obviously doesn’t know how to prioritise his work for next day delivery, otherwise he would have phoned me immediately to advise on late delivery or any changes needed on my order. Learn to prioritise and deliver as per Agreement.”

Helpful Report

“I am bitterly disappointed with the service. The logo was already ready and needed only a couple of measures in digital, and this has taken more than 2 weeks of waiting. The communication was slow and unsatisfactory.”

Helpful Report

“too small and not clear, very disappointed”

Helpful Report

Hi Elisa If you are not happy with the size please email us at hello@stampit.co.uk. Where we can help you with a bigger size. We can only do stamps to the size our customers request and looking at your design they where wonderful but 15mm is very small. Please contact us so we can help you with this.

“I first got the package and it was ripped and the product was gone.”

Helpful Report

“Disappointed with the lack of communication and customer service. I ordered a custom made stamp, which came to big.”

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“Words should not be put onto something so small. I wish I had been informed of that. Therefore a total waste of hard earned money.”

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“Rubber isn’t complete, text isn’t centered and the two dates are in different fonts.”

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“I Never received my item...I’ve waited for almost two months and have yet received it.”

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“Wrong stamp, no dispatch notice and sent to the wrong address. Not much else that could have gone wrong.”

Helpful Report

“Purchased item nearing two months ago, when it arrived it was the incorrect item. I contacted the shop, said she would send proper item and upgrade the purchase.”

Helpful Report

stampit is rated 4.9 based on 6,108 reviews