The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

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The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had several queries regarding my purchase and the customer service team were more than helpful. Can not fault them.”

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“Fantastic all round. Would buy again off them.”

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“Excellent service and speedy delivery”

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“Easy to order and very quick delivery and great products too!”

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“Good price very helpful”

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“This is a fantastic good quality Bath as I know only install whirlpool bath from the whirlpool bath shop”

The Spa Bath Co. 5 star review on 25th April 2017

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“Fantastic company to deal with, purchased spa bath and received a call from them after a couple of days to verify where we wanted our buttons and controls fitting onto the bath, plus confirming a delivery date which suited us ( we was given a choice of available dates ) which was handy. Delivery guys were great and item was delivered secure on a pallet. Upon unpacking it was clear that the bath was strong and well made, obviously sceptical of price as this was over £300 cheaper than the high street bathroom shops, but quality and build has not been compromised and looks too last a very long time. Fitting was a breeze and with the added bonus of having a decent length of power flex meant time saved on wiring it upto the spur. We have had our whirlpool bath now fitted for 4 weeks and it's been great, when running with pump on full speed it doesn't create a loud noise which is good. Nothing more than the sound of your shower on full power anyway. We have a lovely relaxing bath now. And our little girl loves the bubbles and is forever wanting a bath now. Great for the big and little kids alike! Many thanks”

The Spa Bath Co. 5 star review on 24th April 2017

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“The bath controls were located as per my requirements. Very polite and helpful on the phone. Delivered on the agreed date.”

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“Always great service”

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“Amazing bath with jets and bubbles and lighting. Feels like having our own little spa at home! Service fantastic. No complaints at all. Excellent quality well worth every penny. Thanks”

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“Excellent customer service! Will definitely use this company again. Many thanks!”

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“On the Internet I found a bath-Carron Swan bath LH 1700 x 1000 with 28 jet system , so I then contacted Whirlpool Bath Shop.Via e-mail several times, I sent some questions to which I always received a quick response.After payment of the price, it was my bath okay delivered within 5 working days-from England to Ireland.It is not yet installed, because I'm waiting for an electrician and plumber.Thank you and I wish you many more happy customers.”

The Spa Bath Co. 5 star review on 11th April 2017

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Thank you Roman.

“Easy to deal with and prompt delivery”

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Thank you Paul.

“quick delivery, exactly as ordered, staff very helpful”

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Thank you Terence.

“Really pleased with the bath with the lights gives it a touch of class”

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Thank you Robert. Enjoy the lighting.

“Delivery driver was rude, bath is good but could do with instructions on paper not just via email or message”

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Thank you for your feedback Kevin. Points taken, will look into.

“Excellent service”

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“Being new to the world of spa baths, I looked for online sellers that sold what I described, so when I wanted a low foam bath oil, there it was, when I wanted a whirlpool bath cleaner, again this shop came good. Orders are sent really fast and the first oil we have used smelled beautiful. The packaging needs to be addressed as our second order was sent in a budget Jiffy bag that couldn't take the strain and was completely open. Maybe use a bubble wrap and mailing bag to send liquid items? Overall will be a returning customer, just pondering on what oil to get next.”

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“Excellent service and value for money”

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“Bought a bath oil product that we had been using for many years buying locally. Received exactly what we expected with speedy delivery.”

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The Spa Bath Co. is rated 4.8 based on 915 reviews