“The owner and proprietor, Mr Smyth, is everything a country clothing seller should be.
I ordered a pair of wellington boots over the internet but made an error over the sizing. I contacted him by phone avoiding the usual practice of internet sellers to have you jumping through hoops , pushing option buttons and being kept on hold listening to music.
I found him to be extremely helpful and knowledgeable. He changed the order immediately and kept me in the loop about delivery progress. Ordered on Monday and received on Wednesday is my kind of service !
I wish he operated nearer to my home as I would love to have a look around the store and have a chat with him .”
“Volveré a comprar en esta tienda, sin lugar a duda.
El envío ha sido verdaderamente rápido, el precio muy bueno y la transacción perfecta.
Gracias por la nota personalizada, muy amable la familia Smyth. Un 10/10.”
“Incredibly fast and efficient service. Very good customer service and a personal follow up. I wouldn’t hesitate in using Stephen and his company again….”
“Unfortunately, you keep calling me on the wrong name
This doesn’t reflect well in your company but I did indeed receive the jacket I ordered as promised thank you”
“I ordered a new Barbour jacket from Smyths that was hard to get a hold of elsewhere. I ordered with shipment outside the UK, and their service was incredibly good and fast. I'm enjoying my new wax coat in the Norwegian autumn!”
“Incorrect postage was paid so I had to pay another £3 to actually get the item delivered on top of the £5 I was already charged… will not order from here again.”
“The gentleman at Smyrna was incredibly helpful when I ordered the wrong size of Barbour, and it was delivered efficiently and promptly as promised. Also at a much better price than elsewhere! Highly recommend them”
