Morelli Reviews

4.58 Rating 188 Reviews
89 %
of reviewers recommend Morelli
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Morelli Reviews

About Morelli:

The total supply solution to the professional automotive repairer. We specialise in paint, consumables, spray guns, parts, equipment & IMI accredited training.

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0333 222 9943



Unit 2, Baird Road, Enfield,

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Anonymous  // 01/01/2019
Your website clearly states free next day delivery on orders over £50.00. I ordered well before the 3.00pm cut off time on Friday & was assured by my your employee that my order would be with me by Monday. On phoning your office, you now tell that this is not guaranteed & that my order must have missed the collection. Very poor
Posted 1 week ago
Excellent service from the Bristol branch. Very quick delivery and questions answered very quickly by Jake. I have been to the shop a few times and they were very helpfull and friendly.
Posted 1 month ago
next day delivery? Rubbish !!! every time I order it’s come next few days arrive that’s not good people need the stuff to work on :-(
Posted 10 months ago
We have been using Morelli group for over 40 years & they have always given a first class service. Their staff are very knowledgeable with years of experience & they sell the best products at good prices. Highly recommend!
Posted 1 year ago
Ordered via Sims detailing which is part of this company and very disappointed! They advertise a 10% discount but this is not off certain products and its not clear from the website that you dont get the discount on any items that are reduced. I raised it and was told that its hidden in the terms and condtions not great.
Posted 1 year ago
I placed 2x orders before the 3pm next day deilivery deadline i then received half of the second order the following day then received the ther half of the second order the very next day but still have not received the first order very poor service.
Posted 1 year ago
Great service great price Friendly staff
Posted 1 year ago
good customer service
Posted 1 year ago
Been using Morelli personally for 2 years now, Have never been able to fault them, From all the guys and gals in the office to the drivers. 1st class service from start to finish every single day. Full of knowledge about exceptional when needed help on Paint.
Posted 2 years ago
Fantastic all round; cheapest distributors of premium products. Most items are delivered same/next day and the staff actually know and understand most of what they sell. Wouldn't go anywhere else.
Posted 2 years ago
I have been using Morelli for around 25 years, fantastic customer service from the time you order to delivery drivers who know the products they deliver. Invoices with your order to make invoicing easier. Managers who understand customer service is always fantastic and reps who understand your business and will inform you of products that they know will help - My local branch at Wickford always help if we are desperate for anything and I have nothing but, praise for them..worth everyone of the 5 stars
Posted 2 years ago
Website still has important items missing. Can’t complete order. Had to phone up and give order over the phone making website pointless. Phone answered on 6th attempt.
Posted 2 years ago
Excellent customer services. Very quick delivery. VAT invoice with product. Everything as it should be. Nice and easy. Thanks
Posted 3 years ago
manchester urmston base has to be the worst place to go to , i ordered a 1 ltr laquer kit , 3weeks later still not bothered to order in for me , i asked if its worth waiting . the answer was its up to you !
Posted 3 years ago
Reliable & Honest company to deal with
Posted 3 years ago
Great customer service, take there time to help. No rushing, sorted all the products out I wanted and got them delivered in the matter of a few days!
Posted 3 years ago
Only gave you one star because you answered phone. Wanted price of electric da sander and water separator. Nice lady said we will get on it and ring you back soon. 3 days later not a call just ignored this has happened before wt similar enquiries. Just no response. And we at swale autos catrick could spend quite a lot of money on a regular basis
Posted 3 years ago
Very easy to use and excellent delivery time
Posted 4 years ago
The last two orders have not been as good service as I've come to expect from smart express the 1st order I was told 3 of my paint on back order and order was late 2nd no paint but charged anyway
Posted 4 years ago
I have used Smart Express for several years now & I have always received great service. I placed an order one day this week at around 3:00 pm & it arrived by lunchtime the next day on a standard delivery. Thank you
Posted 4 years ago
Morelli is rated 4.58 based on 188 reviews