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Slim's Detailing Reviews

4.8 Rating 8,383 Reviews

96 %

of reviewers recommend Slim's Detailing

Company Reviews

Product Reviews

4.8

Based on 8,383 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 12th March 2024

Slim's Detailing 5 star review on 11th March 2024

Slim's Detailing 5 star review on 11th March 2024

Slim's Detailing 5 star review on 1st March 2024

PARASKEVAS LAVDOULIS

Slim's Detailing 5 star review on 9th February 2024

Slim's Detailing 5 star review on 25th January 2024

Slim's Detailing 5 star review on 13th January 2024

Dobromir Naydenov

218

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my husband a detailing stool as a Christmas present. When it was delivered the box was dirty, and ripped. The stool had chips, scuffs, scratches and paint missing. The matter was resolved however I paid to have it delivered and expected the packaging and item to be in perfect condition. I would have liked a token as a good will gesture but had nothing apart from a replacement”

Posted 3 years ago

“Good product and quick delivery.”

Posted 3 years ago

“Hi all excellent service from slim’s next day delivery what more can you say”

Posted 3 years ago

“Slim's have recently completed two orders for me with a superb turn-round time on both orders. I have only had better service when I have walked down to my local shops for a newspaper. I can't comment on the Meguirs DA polisher and related polishes etc as I haven't used the items yet. When I have I will post again. But, I do heartily recommend Slim's on the service ethic alone.”

Posted 3 years ago

“Website was easy to use selling excellent products, the parcel I received was packaged very well so therefore products inside are kept In perfect condition.”

Posted 3 years ago

“Always fast delivery, excellent products and technical information Realy happy with there customer service Thanks to all of Slims team”

Posted 3 years ago

“Full detail done on my car with all the products from slim's details. Amazing products and arrived very fast I would recommend buying tour detailing products from them.”

Posted 3 years ago

“Good prices. Good stock selection. Fast dispatch. Fair shipping cost of £7.50 to Ireland. Account management on the website is too broken. Purchasing and browsing on website is good. Checkout page also needs to be reviewed.”

Posted 3 years ago

“Ordered some clay bars, spray heads and carpro gliss and the gear arrived a couple of days after they were purchased. Excellent delivery times considering the current situation with CV19. I had to use an alternative email address and couldn't collect the points though as there appeared to be a security issue when using my normal account which seems to be sorted now. My only other thing is as far as Car Pro gear is concerned I emailed about 3 weeks ago and never got an answer and I am not that confident that I would get the same experience/service I did with the original owner Craig. Time will tell I suppose.”

Posted 3 years ago

“Issue with purchase. Called spoke to someone who agreed with my issue and was promised a call back. No call back no response to three emails Also no one answers the phone. Expect a lame excuse about COVID-19 to be the reason but took my money quick enough though.”

Posted 3 years ago

“While the delivery of the products and the products themselves were fantastic. I’m afraid to say the customer service after has left little to be desired. I have emailed, and sent a message on twitter and Instagram, and not heard anything back in over a week now over a missing trigger for a spray bottle. Yes, I could just go and buy one elsewhere or use something else, but when the invoice states it comes with my order and it wasn’t in the parcel, anyone would question it. I did exactly that, and to this point Slim’s have not got back to me. Unfortunate, but I won’t be using this company again.”

Posted 3 years ago

“Product was fine and delivered accordingly,however no customers service provided when contacting for a price match numerous times and because of the continuous non reply decided to purchase from another site.”

Posted 3 years ago

“Sent me 1 order with an item missing, though refunded it when I complained. 2nd order they sent me an item that was 2 years old and 2 months to expiry. Slow to dispatch and several days to arrive by APC “overnight”. Won’t be using them again unless absolutely necessary. Worrying that these are the new CarPro distributors and seem to be effecting availability of these products to other suppliers.”

Posted 3 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. Hopefully the below will address some of your concerns. Like many online shops we have been overwhelmed with orders since lockdown began and we've had to balance this between changing processes to keep our staff safe. We have publicised the delays both us and our couriers are currently facing both on the website and our social channels to manage our customers expectations. Discussions to take over distribution with the outgoing CarPro UK stockist began just before lockdown, at that point we had good stocks of the range and were in a good position to take over their stocks and any increased sales. Lockdown happened and the UK demand for car cleaning products trebled on our website overnight, CarPro UK also experienced an increase in sales at this point draining the stocks they had to transfer to us as well. We have now received their stocks and have increased our CarPro sales lines to over 220 lines on our website adding over 30 products since the transfer of business. We have an order on the water over 7 weeks now since South Korea reopened for business, it takes 10 weeks to get here from South Korea and we have airfreighted stock to help keep up with demand during this period as well. This does negate any profit in the range for us but we will continue to do this to make sure we keep up with current high demand. I hope this response shows you how serious we are about our position as CarPro UK stockists and that you continue to purchase their excellent products from us. All the best, Slims Customer Service

Posted 3 years ago

“I ordered an scangrip light which when I opened it the seal on the box was broken. The light it's self looked second hand with marks and bits of fluff on it. I must say I felt very disappointed that a professional company would have left this happen.”

Posted 3 years ago

“The only problem I had with your website is wanting to purchase everything you have. Even in these difficult times thanks for still processing orders so I can get through this with my mental health intact!”

Posted 4 years ago

“I have used this company for about 4 years. Their customer service and delivery times are excellent. Their stock is always competitively priced.Despite the Coronavirus and Easter BH I can’t believe some people are still expecting next day delivery. This is an excellent company and if my future orders take a week to arrive so bit it. Well done Slims. Keep up the good work”

Posted 4 years ago

“You can not fault there’s guys they know there business and have experts in the trade, I personally used them for a number or years and always been spot on, and if your not sure don’t be shy to ask there truly do there best to help you know matter what, thanks guys”

Posted 4 years ago

“great stock of products, good prices and very fast delivery”

Posted 4 years ago

“Phoned to get some advice before ordering, very helpful and honest, could have easily sold me something I wouldn't have benefited from. Received the package the morning after, seriously good customer service hence why I bought from them and will buy from them again in the future”

Posted 4 years ago

“Package arrived on time which was surprising given the current Corona virus situation. Well packaged as usual, will be ordering from Slim’s time after time.”

Posted 4 years ago

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Slim's Detailing is rated 4.8 based on 8,383 reviews