Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Skylightblinds Direct Reviews

4.6 Rating 581 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

4.6

Based on 581 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

Write Your review

Tell us how Skylightblinds Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 20th February 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Blinds ordered and delivered meeting expectations. same fit as the previous very easy to install and looks good as well.”

Thanks so much for taking the time to review us

“The blinds are very good quality. I ordered 2 blinds, one fitted perfectly but I had to modify the second one to fit. This could have been a result of my bad measurement.”

thanks so much Lars glad it got sorted

“Great ordering service Great lady who dealt with order Quick delivery Always informed Couple of fitting issues on my part dealt with over phone. Would prefer paper instructions rather than you tube hence 4 stars not 5. Just a personal.preference”

Thanks for the feedback Wayne i am glad you like your blind.

“Quite a large lantern blind needed for our kitchen. Everything arrived carefully packed and assembly began. The youtube videos were a great help to complete the installation. Small adjustment was necessary to get the blind to close completely but this was easily overcome and now works well.”

Skylightblinds Direct 4 star review on 13th November 2022

Skylightblinds Direct 4 star review on 13th November 2022

Skylightblinds Direct 4 star review on 13th November 2022

Skylightblinds Direct 4 star review on 13th November 2022

Hi Jonathan thank you so much for sharing your stunning Honeycomb Openview roof lantern blind review and video. The blind looks fantastic and I look forward to hearing how it makes your room more useable in the winter and the summer. Thank you so much for sharing. Kind regards Naomi

“It’s a bit stiff to move up and down.”

sorry about that louise please send an email to team@skylight-blinds-direct.co.uk and we will open a customer services ticket to see if we can help

“All parcels were received on time and as expected. I was surprised to note that the only parts apparently made in the UK were some cut and (poorly) painted aluminium angle pieces. The actual blinds appeared to be manufactured in Dubai. I have no real problem with this, the one we have fitted works ok, although the remote control programming is a bit of a challenge and entirely unnecessary in our case. we just want a simple open and close control. They are not only self install, but also self assemble. not a problem really except that I feel for what you get, the pricing is pushing it somewhat. They should also make it clear that they are not the manufacturers, as they seem to suggest, but just a distributor.”

Hi Michael thanks so much for your feedback. I am so sorry that you thought the quality of the angles was not up to standard I am so sorry about this. This is the first we have heard of this and we could have sent you new angles if we would have known. We do assemble and test the blinds in the factory but it is impossible to send the blinds fully assembled in transit. The blinds are made to measure but flat pack because of transit. We do not manufacture the blinds in house but work with factories all over the UK and abroad exclusively to offer you our specified product for your roof windows at a value for money price cutting out the expense of a blind fitter. With regards to the remote control the blinds are programmed and limits are set in the factory but sometimes things can change during transit and that is why we are here to help you over the phone.

“We received our LanternLITE Honeycomb Open-view Blind ordered from Skylight blinds in good order, really well packaged & transported from Dubai. Assembly was fine, following the videos supplied by Skylight. It was tough to get the joints together, but this is a good thing as you don't want it loose! We had a long blind (over 2.2m) so the side runners have a join, therefore it can be a little snaggy over the join (hence 4 stars). WARNING: you must follow the company instructions and measure the RECESS opening, I didn't (I measured where we wanted to place it in the void) and therefore it was a very tight fit (my mistake). After some recess trimming, the blind has fitted well, looks & operates very well (we also have the Somfy Tahoma Switch which links to Amazon Alexa through the app). Note: It did require 3 persons to finally fit, 2 to hold & 1 to screw fix into position. The assistance from Naomi (Skylight POC UK based) was exceptional, helping us through all our queries & my mis-measurement frustrations. I would definitely recommend Skylight blinds. Note: we had other Somfy controlled devices in the house which we have now all connected to Tahoma Switch & Alexa RESULT!”

Thanks so much for your feedback and fantastic videos glad you like the product

“Sky Fit -Easy to Fit? Installation instructions were unsuitable for my use. Had to figure it out myself. Correct fittings were supplied but not mentioned in the installation video. Pre-drilled side channels would have helped. It was difficult to ensure the holes were central to internal moulding which pulled the channel out of line if not correct. Blind tape take-up drums were not correctly aligned- a long way out in fact - I had to dismantle and correct it myself. Somfy electric motors are great. I already have had 6 in use elsewhere for a number of years. Can't fault the SkyLight Blinds sales team.”

Sorry about this John please email photos and video to team@skylight-blinds-direct.co.uk and we will look into this.

“I have a small, wood frame Roto Frank skylight in my loft and this heatwave finally convinced me to try to find a blind to reduce the greenhouse effect. I was not optimistic, due to the age of the skylight, but discovered SkylightBlinds Direct and was able to source a perfect made-to-measure blind. It took 16 calendar days to arrive, which was slightly outside the estimate, but was well-packaged and of a high quality. Once I’d tried a dry-run, desktop fitting, I went for the real thing. The installation was fairly straightforward and was achieved with only 4 screws (supplied). The only reason I awarded 4 stars, and not 5, was because, although I was told I would be notified when the item dispatched, the only notification I received was from the courier on the day of delivery. Good, value for money blind.”

Thanks so much and so sorry for not better keeping you informed about the delivery. Glad you have finally got a blind for your window and I hope it is keeping you cool this summer. It will also keep you warm in the winter!

“Good service, reasonably priced, easy to put up. A bit tricky to get rid of last chink of light when pulling blinds down.”

Thanks so much for your feedback Sally.

“Product arrived damaged but was replaced without quibbling”

Of course. No problem whatsoever, sorry about the issue in the first place.

“I purchased a Lantern LITE Openview which I must say I am extremely happy with. However when the item was delivered it was so well (and tightly) packed that I had some difficulty unpacking it. In the process of unpacking I accidentally nicked the cord. I actually contacted Skylightblinds twice to get a replacement cord. Both times I was told that a package had been posted. To this day I have never seen either of those packages. I ended up ordering some blind cord from good old Amazon got it the next day and got the blind fitted. In short blind 5*, customer service 0*.”

Skylightblinds Direct 4 star review on 11th June 2022

So sorry that we did not send you the spare part I will investigate why it was not sent please email us at sales@skylight-blinds-direct.co.uk with your amazon receipt and we will refund you. Apologies again Naomi

“Very helpful and satisfying service. The product are good in quality. I am happy.and recommend to others.”

Thank you so much for taking the time to review us

“The blinds themselves are very good, now that they are installed, and functioning, correctly. The service from the customer service team was great and the engineers were knowledgeable. Sadly we have had issues with the blinds due to, what turned out to be, three faulty motors in all three of our blinds. We have had them for nearly two years and they have been functioning correctly for about half that time. I have been up and down ladders charging and replacing battaries almost once a fortnight. I have had to have to lots of engineer visits and around 10 different batteries and all motors replaced to reach this point. But now they work they are great. Getting to this point was hard, but all the way the service was awesome, and friendly and helpful. The problem was unknown and we had to try so many options before working it out, but they worked with me to sort it, so very well done. I do recommend them, though if losing charge I suggest check the motor first! do make sure you measure properly as I have a small gap in the frame (my fault) and self install is OK if you are competent. I suggest using mains where possible and, although less pretty, put the battery below the blind, becuse if it runs out of juice while closed it is a pain to get to.”

Skylightblinds Direct 4 star review on 15th March 2022

Skylightblinds Direct 4 star review on 15th March 2022

Thanks so much Garry for your feedback yes this was an interesting one i am so sorry that there were problems that we could not put our finger on the blind looks fab thank you so much for sharing your experience with our readers. I am so happy that all is sorted and you are up and running and enjoying the benefits of the blinds. Many thanks Naomi

“Very happy with the blinds and quick delivery service. Blinds operate as advertised. Bought three and had an issue with one that was replaced without an issue.”

“Customer service from Naomi was fantastic. Very prompt replies to all my emails... there were a few!! DPD messed up and "misplaced" my blinds, however they were received 3 days later than originally expected due to the perseverance of customer service. Highly recommended.”

“Excellent quality, simple instructions, 15 minutes, 4 screws, job done. After sales really good. Full marks to Naomi.”

“Nice customer service and our blinds are working great :)”

“Once I'd worked out how to fit them, via telephone support - thank you - they worked very nicely.”

“Delivery took longer than quoted on the website, easy to install blinds and good quality. No instructions included on how to pair remote with blinds but was provided within 24 hours when requested.”

«
1
2
3
»

Skylightblinds Direct is rated 4.6 based on 581 reviews