We ordered a Lanternlight honeycomb, electric, 3m x 1.8m, back in May 2023. Ordering was very easy, we had a couple of queries, quickly and expertly answered. Delivery was in line with the estimated dates provided when we ordered. Once delivered, putting it all together was a bit fiddly, but do-able, using the supplied instructions and YouTube links for guidance. (The written instructions covered most things but the fiddly stuff was lot clearer watching it done on the screen!). We did have a problem with programming the motor, but Naomi was brilliant (and patient) in getting to the bottom of it and quickly providing a replacement motor once we'd worked out what was needed. The blind's now been up several weeks (I like to wait a few weeks before posting a review) and we're very happy with it. All working well, looks good, and it does seem to make a difference to the warmth of the room in the evening. So a 5 review for everything except the slight problems with the product as delivered, even though we can't fault the effort in successfully resolving the issues. Thanks Skylight! We would happily buy another one from you.