Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,888 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its OK the Web and information about the products, just didn't work on me,”

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Posted 9 months ago

“Very good customer service.”

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Posted 9 months ago

“Their products WORK!!! NO MORE DOCTOR appointments for my red irritated eye areas. The doctors have never been able to diagnose this problem or give me anything that has worked. This company is right on track! Thank you Skin Shop!!! You have been a life saver and talk about quick delivery, WOW!”

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Posted 9 months ago

“Very good service and offers.”

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Posted 9 months ago

“I love their products and have used them for years”

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Posted 9 months ago

“Brilliant service Great products”

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Posted 9 months ago

“Excellent and caring company.”

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Posted 9 months ago

“Very prompt delivery”

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Posted 9 months ago

“Fast delivery. Very expensive for the products though.”

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Posted 9 months ago

“I’m so impressed with the service I’ve always experienced with Skin Shop, I place my order online for 6 tubes of Celafen and so receive a discount, and it always comes well packaged and very promptly!”

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Posted 9 months ago

“Super fast delivery”

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Posted 9 months ago

“Delivered very quickly and efficiently! Thank you”

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Posted 9 months ago

“Great at communicating, fast deliver service”

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Posted 9 months ago

“An excellent first transaction, the parcel arrived in good time, I purchased this duo for eczema around my eyes, the eye gel is very cooling and seems to work, my eyes are almost back to normal, the redness has gone, just a little dryness left on one eyelid, which I'm sure will go soon, I haven't used the concealer yet but it's a good colour for my pale complexion, I will definitely buy from the skin shop again”

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Posted 9 months ago

“I have been using this company for many years and recommend them to anyone I know who suffers with rosacea, as the products really do work, (unlike many others I have tried, before discovering Skin Shop). The quality of the products is excellent, their arrival exceptionally prompt and the price of the goods are very competitive. I'm sticking with Kalme for the rest of my life!”

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Posted 9 months ago

“First time and impressed”

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Posted 9 months ago

“Great products, good prices and speedy delivery Would recommend”

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Posted 9 months ago

“I need to explore it more b/c at first look I didn’t see any base coverage products for rosacea to go along with my Kalme cleansing cream.”

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Posted 9 months ago

“Great products at great prices. Fast delivery service too.”

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Posted 9 months ago

“I had a slight hiccup, in that I was initially sent the wrong product, but this was rectified very quickly after a quick email message.”

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Posted 9 months ago

Skin Shop is rated 4.8 based on 6,888 reviews