Login
Start Free Trial Are you a business? Click Here

Skin Shop Reviews

4.8 Rating 7,218 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,218 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
Orders received promptly and easy to order online.
Helpful Report
Posted 3 years ago
Skin Shop are a brilliant online place to look for skin products and you won’t find a selection like that anywhere else. I have rosacea and have tried everywhere to find reliable, cost-effective products and finally found the Kalm range and it works! Skin Shop have a points collection system, which can be redeemed against future purchases. Despatch is quick and well packaged.
Helpful Report
Posted 3 years ago
Consistently good service, quality products, a gem!
Helpful Report
Posted 3 years ago
This is my first order from Skin Shop. Despite living in another country my item shipped promptly and I’m very happy with what I ordered!
Helpful Report
Posted 3 years ago
Always a super fast and easy transaction. Good Packaging and fast delivery. Very happy with Skin Shops service
Helpful Report
Posted 3 years ago
GOOD FAST TRANSACTION
Helpful Report
Posted 3 years ago
My order was processed very swiftly but delivery was delayed because of industrial action (I didn't mind this 😊) It was worth the wait as the Hydrosil eye duo is is utterly magical.
Helpful Report
Posted 3 years ago
Have been using the Skin Shop for over 5 years now and highly recommend it to anyone (male or female) who is looking for high-quality skin care products that are produced in the UK and actually work!! In the last 5 years, I have only ever had 2 issues (both times the fault of the courier company) with damaged products, I sent them an email and received a response within an hour and new items were immediately sent. Also, The Skin Shop has a contact telephone number where you can speak to a real person for any help or advice you need on the vast array of products on the website. All the products on the website are naturally derived with no nasty chemicals (my favourite being Clarol Silver Serum), Cruelty-Free, sourced AND produced in the UK, and are great value for money..........oh and to top it all off they also have a great loyalty program. Give them a try, I promise you will not regret it!
Helpful Report
Posted 3 years ago
I am 74 years old and have very sensitive skin on my face. Have had used lots of supposdly top quality poroducts on my face - but oh my the reaction was awfull - painfull- burning sensation. Horrible. Your kalme products - no no problem and like the sun protectioneven in winter. I live by the sea and walk every day - wind -rain - sun. So feel my face protected. Dont wear make up any more. Delivery fab.
Helpful Report
Posted 3 years ago
The delivery was quick just started using gel so far so good
Helpful Report
Posted 3 years ago
Item not yet received
Helpful Report
Posted 3 years ago
Haven’t received product yet
Helpful Report
Posted 3 years ago
I still do not have my order
Helpful Report
Posted 3 years ago
My package has not arrived 😳
Helpful Report
Posted 3 years ago
Find the Kalme range of products very good, I haven’t had a bout of rosacea since using them
Helpful Report
Posted 3 years ago
I have tried so many creams for my problem and nothing has worked until I saw this advertised ,After 3 applications I was starting to feel a lot better and now after a week and a half much much better ,The best ointment I have ever used.Thak you
Helpful Report
Posted 3 years ago
Great products and customer service
Helpful Report
Posted 3 years ago
I buy the Kalme range from the Sin Shop. They are quite prompt sending my order which has to come to Australia. The Kalme range is great for my fair and freckled skin as I suffer with a bit of rosacea and redness. I would highly recommend them.
Helpful Report
Posted 3 years ago
First class service, ordered goods and received the following day.
Helpful Report
Posted 3 years ago
The lip salve is excellent and does limit the outbreak of cold sores.
Helpful Report
Posted 3 years ago
Skin Shop is rated 4.8 based on 7,218 reviews