Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,260 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“Very efficient and timely service”

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Posted 2 years ago

“The Skinshop customer service team are extremely helpful and the delivery service from this company is excellent.”

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Posted 2 years ago

“Good postage and customer communication but the descriptions of product wasn't fully accurate”

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Posted 2 years ago

“Fast efficient clear service”

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Posted 2 years ago

“Great service quick delivery.”

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Posted 2 years ago

“Been ordering from Skin Shop for a decade and their service is always prompt”

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Posted 2 years ago

“Kalme is the best thing I have ever used for my rosacea. I am seeing a tremendous reduction in redness and the visible blood vessels are diminishing. The self-adjusting skin tone concealer is a life saver. Customer for life! Thank You! April”

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Posted 2 years ago

“Excellent organization! Love their follow-up emails to ensure proper product usage, tips and answers to questions. Thank you!”

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Posted 2 years ago

“Good quality products and prompt delivery.”

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Posted 2 years ago

“Brilliant quick, professional service.”

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Posted 2 years ago

“I really like their products and I find them good value.”

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Posted 2 years ago

“Professional, good quality products.”

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Posted 2 years ago

“Good web site, easy to use and Quick efficient delivery of items.”

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Posted 2 years ago

“Amazing products and service-would recommend every time!”

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Posted 2 years ago

“I have used Skin Shop Kalme products for many years now. Orders are always received promptly, and reordering online is easy. The products do work - I don't get any rosacea flare-ups and the redness is calmed and kept at bay. I trust these products and wouldn't use anything else.”

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Posted 2 years ago

“Amazing product”

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Posted 2 years ago

“These comments have nothing to do with the products I have bought but concerning my inability to use the credit/vouchers I have collected to off set the total cost.!I tried without success. In fact the credit/vouchers were used and so disappeared but not to offset the total cost. So they have been wasted. I tried to complete the form on line but once again without success. So very disappointing.”

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Posted 2 years ago

“Great service and quality product”

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Posted 2 years ago

“Hi ,Have found the service very good would recommend. Product seems to work very well.”

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Posted 2 years ago

“I have had excellent customer service from the Skin shop. After my order was delivered to the wrong address by Royal Mail and attacked by a couple of dogs the Skin shop quickly arranged replacement items although it was not their fault.”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 7,260 reviews