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Skin Shop Reviews

4.8 Rating 7,303 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,303 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
Ordered Thursday evening, package arrived Saturday morning,straightforward ordering online..Vey satisfied with service.
Helpful Report
Posted 3 years ago
I love their product both cleanser and moisturisers. I have rosacea and these products really help. Not totally cured but so, so much improved and within a week or so and I’ve tried many products for my skin. I use kalme basics set.
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Posted 3 years ago
A bit disappointed as when I removed the top it looked like it had been used as it was all in top and all around the screw top . It was not cheap so I was disappointed it was not sealed like I thought it should have been
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Posted 3 years ago
I highly recommend this line. It's very effective and a great value for the money. Best product I have ever used for my sensitive skin.
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Posted 3 years ago
I have been purchasing the Kalme range for many years and couldn’t be happier with the quality and service provided. Thank you
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Posted 3 years ago
Very easy to use website efficient and quick delivery.
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Posted 3 years ago
Excellent , prompt delivery
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Posted 3 years ago
Highly recommend Kalme products for managing rosacea.
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Posted 3 years ago
High quality products, with efficient delivery and excellent customer service.
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Posted 3 years ago
Skin shop have been a blessing. I have rosacea and couldnt find anything to suite me. Everything I'd always used caused flare ups. Since I've been using this I've had only 2 flares and my redness has really reduced. Theres areas that can only be treated with laser but even so Kalme is gentle enough to use after laser
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Posted 3 years ago
Excellent customer service, an easy-to-use website for browsing and ordering with next delivery, Never had a problem with The Skin shop, Excellent company and products.
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Posted 3 years ago
Perfectly quick service
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Posted 3 years ago
Great service, great prices and great products that work for me.
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Posted 3 years ago
Easy to order on line , delivery quick and arrived in good condition. Product lovely and help with my dry skin.
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Posted 3 years ago
Excellent shopping experience and products posted the same day, arriving the following day. I’ve ordered enough for free delivery each time too.
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Posted 3 years ago
Thank you for your excellent skin ranges Skin Shop! Always my first port of call.
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Posted 3 years ago
Good but a little expensive.
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Posted 3 years ago
I haven't had any issues so I'm unsure as to how good customer services are but so far so good
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Posted 3 years ago
Really great range of skincare - it calms down inflamed skin really quickly and works well for sensitive skin.
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Posted 3 years ago
My daughter bought me the first tubes of Celafen joint rub.I have been so pleased with the relief I get when using on my arthritic knees that I have now ordered more myself.No other cream I have tried has helped like this product. Many thanks Beryl Blanchard
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Posted 3 years ago
Skin Shop is rated 4.8 based on 7,303 reviews