Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,888 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“Products are excellent.”

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Posted 8 months ago

“I have using Skin Shop pros for a few years now, I have always found them to be of good quality, with good results, when used continually”

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Posted 8 months ago

“Very poor customer service with regards to a return and refund. No follow up as to if they had received the items back or issued a refund and have to pay to return the products even though they caused extreme irritation to the eye area it is designed to be applied to. I would not recommend there products or services. If you suffer from dry eyes try Aveeno Face Calm+Restore Triple Oat Serum 30ml for £10 it’s worked amazingly well with no issues in just two weeks this company should be avoided.”

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Posted 8 months ago

“Brilliant service, very fast delivery.”

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Posted 8 months ago

“Thank goodness I found Skin Shop - they're a life changer. The kalme and clarol range are excellent and the only products that keep my acne roscea in check and I feel so much more confident now.”

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Posted 8 months ago

“I started suffering from rosacea and acne 2 years ago (which was a shock at the age of 70+)and this year it has got worse. For the first year or so I used Dermalex which I found good. But then it really wasn't helping with my condition and I was left with red scars.Spent a lot of time researching and also looking into diet and a trigger. Hard to find a trigger apart from alcohol and the sun .Came across this website and was impressed with the reviews so gave it a try .I found the night repair made a difference after about a week and no new spots or bumps appeared . So pleased with the result so far.”

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Posted 8 months ago

“This product is so soothing on my skin. I have been using this for a while along with other kalme products. Absolutely love the creams. Well worth the money.”

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Posted 8 months ago

“Skin shop is a shop that you can find unique products made out of natural remedies that help with a lot of skin conditions.”

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Posted 8 months ago

“This shampoo really helps to stop the irritation from my scalp psoriasis without wrecking the condition of my hair and the gentle conditioner helps to keep it soft and stop it drying out. I don’t mind the smell, like a natural smoky wood type smell. Order always processed and delivered quickly by skin shop”

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Posted 8 months ago

“Easy to navigate the site and get the products you need with good and informative descriptions of products and how to use them”

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Posted 8 months ago

“Great customer service, I had a bad reaction to the eye gel. I also ordered the Milk salve, hopefully have a better reaction with that.”

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Posted 8 months ago

“Excellent Service, Fast Delivery and Great Communication.”

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Posted 8 months ago

“Delivered in good time”

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Posted 8 months ago

“Great to hav3 a product that is all natural and actually works as described”

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Posted 8 months ago

“I ordered Kalme cleanser from Skin Shop to cleanse my rosacea skin hoping it would help unfortunately my skin reacted I have tried so many different ones iam sure it's not your product it's my skin.”

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Posted 8 months ago

“Very fast delivery”

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Posted 8 months ago

“Good for on the go”

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Posted 8 months ago

“The products are of good quality, and effective. My only criticism is that white lettering on tubes is difficult to read.”

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Posted 8 months ago

“The support to decide the range needed is great, I have learned so much about rosacea from the website, the regular emails really do help. I messaged witha query and had a , human, reply within minutes”

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Posted 8 months ago

“Pricey and did not work”

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Posted 8 months ago

Skin Shop is rated 4.8 based on 6,888 reviews