Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,397 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“I've have been using the Kalm products from Skin Shop Their service is very good and they have a rewards scheme.”

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Posted 2 years ago

“Very pleased with the products as they're the only ones which bring my dry skin condition under control. However, I'm not at all sure how to claim the many points I've accumulated? Every time I go to apply at checkout it doesn't work!”

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Posted 2 years ago

“Great service and quick delivery!”

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Posted 2 years ago

“Easy to use website, and place the order which arrived very promptly”

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Posted 2 years ago

“The product recommendations are really useful. They have helped me to identify what works for me, and gives me access to the brand that would be difficult to find elsewhere.”

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Posted 2 years ago

“Skin shop was efficient. Delivery was prompt and the web sight easy to navigate. .”

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Posted 2 years ago

“A no nonsense company, with no unnecessary packaging. Good point system to to help towards future orders.”

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Posted 2 years ago

“Ordered, processed and shipped efficiently.”

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Posted 2 years ago

“I’ve been using Skin Shop shampoo for years and it’s been a real lifesaver for me as it’s the only shampoo that doesn’t leave my scalp unbearably itchy. My only complaint is that I received a bottle with a faulty lid a couple of months back, and there was a lot missing from the bottle; I emailed to let them know and received nothing in reply, no apology or partial refund which I found surprising.”

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Posted 2 years ago

“Very effective cream. Non pharmaceutical product that works”

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Posted 2 years ago

“Great products and the website describes the products well. Efficient service.”

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Posted 2 years ago

“I have bought the Kalme range from Skin Shop for a number of years now and not only is the service excellent - prompt delivery, free gifts and a generous reward scheme - but the products themselves are superb for dealing with skin troubled by rosacea.”

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Posted 2 years ago

“Excellent products, good website, and fast delivery.”

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Posted 2 years ago

“Good products and fast and easy ordering and delivery.”

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Posted 2 years ago

“I order this cream regularly for my mother and she is very pleased with it. Parcels delivered promptly. She feels the cream improves her arthritis symptoms.”

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Posted 2 years ago

“Excellent service and quick delivery.”

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Posted 2 years ago

“First time im using Kalme after using Avene products for years. i am dissapointing to be honest. Kalme hasnt work for me”

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Posted 2 years ago

“Loved the product I ordered. Quick, no fuss service.”

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Posted 2 years ago

“The products are amazing. When my eyelids flare up from dermatitis these products offer relief. I’ve tried dozens of lotions and creams and these are the best!”

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Posted 2 years ago

“Fast delivery and I can get money off because of the points.”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 7,397 reviews