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Skin Shop Reviews

4.8 Rating 7,278 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,278 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
I regularly order products from Skin Shop, and the process of it has always been very easy. I’ve never had problems with any of my products or delivery.
Helpful Report
Posted 2 years ago
As usual the service from The Skin Shop is of the highest standard. Order received within 48 hours, extremely well packed and secure. Very happy customer.
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Posted 2 years ago
I brought some lip barm and it works wonders I also brought some more not had a cold sore for 2 years now products are so good and good service too
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Posted 2 years ago
I have used several of the Skin Shop products for over 4 and they have become part of a daily routine. Ordering on the website is easy with items usually dispatched the same day.
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Posted 2 years ago
I have had to wait 7 days for my order to arrive ! I was not kept up to date of its progress! This morning I open my front door only to find the box has been left on the ground all night and is damaged. , even though clear instructions are on the door about a safe place to leave it It could have easily been stolen and I would be out of pocket as I have absolutely no proof of delivery Overall, I am very disappointed !
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Posted 2 years ago
love the Actimas cream I buy from this company, very prompt delivery.
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Posted 2 years ago
I find the Kalme range excellent for my skin..I was suffering from dry/red skin but since I started using this product it’s completely transformed…and it’s very reasonable priced..I wouldn’t use anything else.
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Posted 2 years ago
Hope Skin Shop Never Closes!
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Posted 2 years ago
Since discovering Skin Shop and their LipQ Liquorice Balm I have been delighted with the product and their service. I have been a customer for a number of years now and have moved from a regular nightmare regarding cold sores to a situation where I hardly, if ever, get them any more. Very happy customer here!
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Posted 2 years ago
A great company, great deals, great delivery
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Posted 2 years ago
Absolutely excellent service - easy website, fast delivery and at last a shampoo and conditioner that keeps my scalp psoriasis under control. Wonderful!
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Posted 2 years ago
Perfect service
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Posted 2 years ago
I am extremely pleased with the products I purchased .
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Posted 2 years ago
Skin Shop is such a reliable place to order from. So many skin companies aren't affordable in order to use their products long-term but Skin Shop provide solutions that I can rely on to solve the problem with confidence that I can continue with my regimen for years to come because of the quality and the affordability.
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Posted 2 years ago
I have been buying Celafen for about 3 years and have fibromyalgia and use it daily for the pain. It's very good and I don't like ever being without it
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Posted 2 years ago
Love their products and always excellent service.
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Posted 2 years ago
I bought the eye gel to help with my Blepharitis and this is perfect. Will definitely be back for more.
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Posted 2 years ago
Proper, no nonsense service.
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Posted 2 years ago
Prompt delivery and excellent product
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Posted 2 years ago
Excellent customer service. The Rewards add up and work for the customer, saving you money on your purchases.
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Posted 2 years ago
Skin Shop is rated 4.8 based on 7,278 reviews