Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.77

4.8 Rating 6,356 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Fair prices with products that work. Excellent packaging and delivery. Will be ordering again soon.”

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Posted 6 months ago

“Hoped to buy Frankincense and Myrrh but still out if stock, Celafen cream is still available from Skin Shop”

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Posted 6 months ago

“Love the Kalme products on skin shop, ordered with no problem and very quick delivery”

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Posted 6 months ago

“The cleanser is wonderful even without having some redness present and I cannot be without the Defence cream anyway. Easy ordering and swift despatch and delivery.”

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Posted 6 months ago

“Fast delivery, great communication.”

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Posted 6 months ago

“I have found the Kalme Skin range good for my rosacea. The cleanser is effective but gentle in cleaning my skin.”

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Posted 6 months ago

“great service, quick delivery”

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Posted 6 months ago

“As promised they couriered the Product to Canada within a week or so or order! Fantastic! Will be reviewing the effects of the Salve after a month's use - stay tuned.”

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Posted 6 months ago

“A quick and efficient service with an excellent clear and concise website”

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Posted 6 months ago

“So happy to have come across Skin Shop. Great products great service.”

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Posted 6 months ago

“Good website and easy ordering process with prompt delivery by Royal Mail.”

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Posted 6 months ago

“Good products, fast delivery .”

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Posted 6 months ago

“Skin heroes!”

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Posted 6 months ago

“I have been using Skin Shop products for many years - particularly Celafen - and have always been pleased with the products, the packaging and the delivery time.”

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Posted 6 months ago

“Love the cream it seems to be helping so far but disappointed that the whole to of the container has split and cream is oozing out! So I am losing a lot of contents.”

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Posted 6 months ago

“Great products and fast delivery”

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Posted 6 months ago

“Good service and fairly quick delivery. Good range of products.”

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Posted 6 months ago

“I love skin shop. I regularly buy from them. I love the kalme products. Never have a problem with ordering. I recommend.”

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Posted 6 months ago

“Disappointing. 3 tubes sent loose in a padded bag. The tubes don't have foil hygiene caps on. Clearly somewhere the bag has been roughly handled & a tube has opened (no obvious air leaks, splits or holes in the tubes) & gunked its contents all over the bag & other tubes. The bag glue has come unstuck & arrived at mine fully opened with personal hygiene products spilling out, but hey ho. Emailed customer services who came across as a bit attitude-y & trying to do as little as possible to fix the issue. At heart, it's down to cheapskate packaging on their part & they surely know it. Not impressed & won't be rushing to use them again, that's for sure.”

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Posted 6 months ago

“Fast delivery and products works wonders on my skin.”

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Posted 6 months ago

Skin Shop is rated 4.8 based on 6,356 reviews