Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,935 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“Great to hav3 a product that is all natural and actually works as described”

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Posted 9 months ago

“I ordered Kalme cleanser from Skin Shop to cleanse my rosacea skin hoping it would help unfortunately my skin reacted I have tried so many different ones iam sure it's not your product it's my skin.”

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Posted 9 months ago

“Very fast delivery”

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Posted 9 months ago

“Good for on the go”

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Posted 9 months ago

“The products are of good quality, and effective. My only criticism is that white lettering on tubes is difficult to read.”

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Posted 9 months ago

“The support to decide the range needed is great, I have learned so much about rosacea from the website, the regular emails really do help. I messaged witha query and had a , human, reply within minutes”

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Posted 9 months ago

“Pricey and did not work”

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Posted 9 months ago

“Good products, great service, painless ordering!”

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Posted 9 months ago

“I have always been pleased with all of my purchases from Skin Shop. Their service is prompt and efficient and easy to use online.”

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Posted 9 months ago

“I bought the starter pack on a whim, not really expecting much. I have spent hundreds on topical creams trying to find a way to calm my reactive skin. I have acne rosacea for 9 years now. I find Kalme products the only thing that has settled it down, it has been brilliant. I started with the day defence and night cream about 6 weeks ago and then recently added the serum as I was getting super dry and flaky skin around my eyes and ears. They say on the website the dryness and flakes are a good sign the skin is healing. The serum is brilliant for this. Kalme products have honestly made a massive difference to me, my skin doesn't feel sore, is less red, less spots - especially the really deep painful ones. It hasn't gotten rid of my acne rosacea but it has made it so bearable, comfortable and improved my confidence for the first time in 9 years. It's definitely worth the try and I hope it continues for me.”

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Posted 9 months ago

“Happy with my products”

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Posted 9 months ago

“Item arrived well packaged and not long after ordering.”

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Posted 9 months ago

“Easily ordered and efficiently dispatched.”

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Posted 9 months ago

“Super reliable and excellent value, such an easy company to deal with. Been using them for years.”

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Posted 9 months ago

“I have been using Kalme products for rosacea for a few months now. I am delighted with the calming effects of the products.”

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Posted 9 months ago

“Excellent service and delivery.”

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Posted 9 months ago

“Everything is delivered very quickly and seems good quality. I like the regular discounts and the points reward system that gives you money off future purchases.”

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Posted 9 months ago

“Nice simple shopping experience. Found what I wanted and ordered easily. Fast shipping too.”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Have used this product for a few years now always happy with this combination of products. Always quick delivery.”

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Posted 9 months ago

Skin Shop is rated 4.8 based on 6,935 reviews